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How to contact branch

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  • 04-10-2016 2:58pm
    #1
    Registered Users Posts: 159 ✭✭


    I phoned banking 365 to query a transaction I made in a branch. I was told I need to contact the branch directly and given a phone number. The number keeps ringing out. I've tried the branch number on the website but it keeps bringing me back to the main 365 centre. How can I speak to someone in the branch?


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  • Closed Accounts Posts: 57 ✭✭Bank of Ireland: Richard


    lollpop wrote: »
    I phoned banking 365 to query a transaction I made in a branch. I was told I need to contact the branch directly and given a phone number. The number keeps ringing out. I've tried the branch number on the website but it keeps bringing me back to the main 365 centre. How can I speak to someone in the branch?
    Good afternoon lollpop,

    Thank you for contacting us here on Boards.ie.

    As you have already called BOI Direct and been directed to your branch, we would be more than happy to request a call back regarding this. Please send us a Private Message with your full name, account holding branch and contact number and I'll request this for you.

    Thanks,
    Richard


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