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Cloudmark Gateway ESMTP server temporarily not available

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  • 04-10-2016 5:05pm
    #1
    aleonardSD
    Registered Users Posts: 1 ✭


    Error send emails to eircom.net reciepients

    when attempting to send i get...

    ...
    Thu 2016-09-29 13:50:04: Attempting SMTP connection to [eircom.net]
    Thu 2016-09-29 13:50:05: Resolving MX records for [eircom.net] (DNS Server: 127.0.0.1)...
    Thu 2016-09-29 13:50:05: * P=020 S=000 D=eircom.net TTL=(965) MX=[mail1.eircom.net]
    Thu 2016-09-29 13:50:05: Attempting SMTP connection to [mail1.eircom.net:25]
    Thu 2016-09-29 13:50:05: Resolving A record for [mail1.eircom.net] (DNS Server: 127.0.0.1)...
    Thu 2016-09-29 13:50:05: * D=mail1.eircom.net TTL=(3) A=[159.134.198.135]
    Thu 2016-09-29 13:50:05: Attempting SMTP connection to [159.134.198.135:25]
    Thu 2016-09-29 13:50:05: Waiting for socket connection...
    Thu 2016-09-29 13:50:05: * Connection established (XXXX:58121 -> 159.134.198.135:25)
    Thu 2016-09-29 13:50:05: Waiting for protocol to start...
    Thu 2016-09-29 13:50:06: < 421 avas00 Cloudmark Gateway ESMTP server temporarily not available
    Thu 2016-09-29 13:50:06: > QUIT
    Thu 2016-09-29 13:50:06: Socket connection closed by the other side (how rude!)
    Thu 2016-09-29 13:50:06: This message is 0 minutes old; it has 60 minutes left in this queue
    Thu 2016-09-29 13:50:06: SMTP session terminated (Bytes in/out: 69/6)
    Thu 2016-09-29 13:50:06:
     

    the error 421 - seems to cover a few possible different issues, but the response above seems fairly generic...
    but later...
    ...
    Thu 2016-09-29 13:58:06: Attempting SMTP connection to [eircom.net]
    Thu 2016-09-29 13:58:06: Resolving MX records for [eircom.net] (DNS Server: 127.0.0.1)...
    Thu 2016-09-29 13:58:07: *  P=020 S=000 D=eircom.net TTL=(957) MX=[mail1.eircom.net]
    Thu 2016-09-29 13:58:07: Attempting SMTP connection to [mail1.eircom.net:25]
    Thu 2016-09-29 13:58:07: Resolving A record for [mail1.eircom.net] (DNS Server: 127.0.0.1)...
    Thu 2016-09-29 13:58:08: *  D=mail1.eircom.net TTL=(0) A=[159.134.198.135]
    Thu 2016-09-29 13:58:08: Attempting SMTP connection to [159.134.198.135:25]
    Thu 2016-09-29 13:58:08: Waiting for socket connection...
    Thu 2016-09-29 13:58:09: *  Connection established (XXXX:63763 -> 159.134.198.135:25)
    Thu 2016-09-29 13:58:09: Waiting for protocol to start...
    Thu 2016-09-29 13:58:09: resp 220 avas00 Cloudmark Gateway ESMTP server ready
    Thu 2016-09-29 13:58:09: > EHLO XXXX
    Thu 2016-09-29 13:58:09: < 250-avas00 hello [XXXX], pleased to meet you
    Thu 2016-09-29 13:58:09: < 250-HELP
    Thu 2016-09-29 13:58:09: < 250-SIZE 30000000
    Thu 2016-09-29 13:58:09: < 250-ENHANCEDSTATUSCODES
    Thu 2016-09-29 13:58:09: < 250-8BITMIME
    Thu 2016-09-29 13:58:09: < 250-STARTTLS
    Thu 2016-09-29 13:58:09: < 250 OK
    Thu 2016-09-29 13:58:09: > STARTTLS
    Thu 2016-09-29 13:58:10: < 220 2.0.0 Ready to start TLS
    Thu 2016-09-29 13:58:11: SSL negotiation successful (TLS 1.0, 2048 bit key exchange, 256 bit AES encryption)
    Thu 2016-09-29 13:58:11: > EHLO XXXX
    Thu 2016-09-29 13:58:11: < 250-avas00 hello [XXXX], pleased to meet you
    Thu 2016-09-29 13:58:11: < 250-HELP
    Thu 2016-09-29 13:58:11: < 250-SIZE 30000000
    Thu 2016-09-29 13:58:11: < 250-ENHANCEDSTATUSCODES
    Thu 2016-09-29 13:58:11: < 250-8BITMIME
    Thu 2016-09-29 13:58:11: < 250 OK
    ...

    the only difference that i can see is TTL & connection port 63763

    any ideas?


Comments

  • Options
    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    aleonardSD wrote: »
    Error send emails to eircom.net reciepients

    when attempting to send i get...

    ...
    Thu 2016-09-29 13:50:04: Attempting SMTP connection to [eircom.net]
    Thu 2016-09-29 13:50:05: Resolving MX records for [eircom.net] (DNS Server: 127.0.0.1)...
    Thu 2016-09-29 13:50:05: * P=020 S=000 D=eircom.net TTL=(965) MX=[mail1.eircom.net]
    Thu 2016-09-29 13:50:05: Attempting SMTP connection to [mail1.eircom.net:25]
    Thu 2016-09-29 13:50:05: Resolving A record for [mail1.eircom.net] (DNS Server: 127.0.0.1)...
    Thu 2016-09-29 13:50:05: * D=mail1.eircom.net TTL=(3) A=[159.134.198.135]
    Thu 2016-09-29 13:50:05: Attempting SMTP connection to [159.134.198.135:25]
    Thu 2016-09-29 13:50:05: Waiting for socket connection...
    Thu 2016-09-29 13:50:05: * Connection established (XXXX:58121 -> 159.134.198.135:25)
    Thu 2016-09-29 13:50:05: Waiting for protocol to start...
    Thu 2016-09-29 13:50:06: < 421 avas00 Cloudmark Gateway ESMTP server temporarily not available
    Thu 2016-09-29 13:50:06: > QUIT
    Thu 2016-09-29 13:50:06: Socket connection closed by the other side (how rude!)
    Thu 2016-09-29 13:50:06: This message is 0 minutes old; it has 60 minutes left in this queue
    Thu 2016-09-29 13:50:06: SMTP session terminated (Bytes in/out: 69/6)
    Thu 2016-09-29 13:50:06:
     

    the error 421 - seems to cover a few possible different issues, but the response above seems fairly generic...
    but later...
    ...
    Thu 2016-09-29 13:58:06: Attempting SMTP connection to [eircom.net]
    Thu 2016-09-29 13:58:06: Resolving MX records for [eircom.net] (DNS Server: 127.0.0.1)...
    Thu 2016-09-29 13:58:07: *  P=020 S=000 D=eircom.net TTL=(957) MX=[mail1.eircom.net]
    Thu 2016-09-29 13:58:07: Attempting SMTP connection to [mail1.eircom.net:25]
    Thu 2016-09-29 13:58:07: Resolving A record for [mail1.eircom.net] (DNS Server: 127.0.0.1)...
    Thu 2016-09-29 13:58:08: *  D=mail1.eircom.net TTL=(0) A=[159.134.198.135]
    Thu 2016-09-29 13:58:08: Attempting SMTP connection to [159.134.198.135:25]
    Thu 2016-09-29 13:58:08: Waiting for socket connection...
    Thu 2016-09-29 13:58:09: *  Connection established (XXXX:63763 -> 159.134.198.135:25)
    Thu 2016-09-29 13:58:09: Waiting for protocol to start...
    Thu 2016-09-29 13:58:09: resp 220 avas00 Cloudmark Gateway ESMTP server ready
    Thu 2016-09-29 13:58:09: > EHLO XXXX
    Thu 2016-09-29 13:58:09: < 250-avas00 hello [XXXX], pleased to meet you
    Thu 2016-09-29 13:58:09: < 250-HELP
    Thu 2016-09-29 13:58:09: < 250-SIZE 30000000
    Thu 2016-09-29 13:58:09: < 250-ENHANCEDSTATUSCODES
    Thu 2016-09-29 13:58:09: < 250-8BITMIME
    Thu 2016-09-29 13:58:09: < 250-STARTTLS
    Thu 2016-09-29 13:58:09: < 250 OK
    Thu 2016-09-29 13:58:09: > STARTTLS
    Thu 2016-09-29 13:58:10: < 220 2.0.0 Ready to start TLS
    Thu 2016-09-29 13:58:11: SSL negotiation successful (TLS 1.0, 2048 bit key exchange, 256 bit AES encryption)
    Thu 2016-09-29 13:58:11: > EHLO XXXX
    Thu 2016-09-29 13:58:11: < 250-avas00 hello [XXXX], pleased to meet you
    Thu 2016-09-29 13:58:11: < 250-HELP
    Thu 2016-09-29 13:58:11: < 250-SIZE 30000000
    Thu 2016-09-29 13:58:11: < 250-ENHANCEDSTATUSCODES
    Thu 2016-09-29 13:58:11: < 250-8BITMIME
    Thu 2016-09-29 13:58:11: < 250 OK
    ...

    the only difference that i can see is TTL & connection port 63763

    any ideas?
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]aleonardSD,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]I would recommend contacting technical support and they would be more than happy to troubleshoot this, you can contact them directly on 1890260260 or 1901 option 2.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]-Pamela[/font]

    [font=Verdana, sans-serif] [/font]


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