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Text re BOI debit card security

  • 05-10-2016 9:21am
    #1
    whatlliwear
    Registered Users, Registered Users 2 Posts: 1,050 ✭✭✭


    Hi there,
    I just received a text message relating to boi debit card security from number +35386 1800531. IS this legit?


Comments

  • #2
    chillin117
    Banned (with Prison Access) Posts: 736 ✭✭✭chillin117


    whatlliwear wrote: »
    Hi there,
    I just received a text message relating to boi debit card security from number +35386 1800531. IS this legit?
    Sounds like a scam. Bank would not phone you on a mobile phone. Did they ask for any details ?


  • #3
    Bank of Ireland: Richard
    Closed Accounts Posts: 57 ✭✭Bank of Ireland: Richard


    whatlliwear wrote: »
    Hi there,
    I just received a text message relating to boi debit card security from number +35386 1800531. IS this legit?
    Good afternoon whatlliwear,

    Thank you for getting in touch with us here on Boards.ie.

    Can we ask you what was included in the text message?

    Many thanks,
    Richard


  • #4
    testicles
    Closed Accounts Posts: 1,198 ✭✭✭testicles


    This post has been deleted.


  • #5
    chillin117
    Banned (with Prison Access) Posts: 736 ✭✭✭chillin117


    testicles wrote: »
    This post has been deleted.
    Sounds like a scam. Bank would not phone you on a mobile phone. Did they ask for any details ?[/quote]
    Of course they would...

    OP - https://twitter.com/keoghbrian1/status/702661980503547906[/quote]
    You did not include the answer to the Question asked. Same no as OP


  • #6
    Cunning Alias
    Registered Users, Registered Users 2 Posts: 782 ✭✭✭Cunning Alias


    Also received this. Can you confirm that this is a scam?

    Edit: Not a scam. My card card details were stolen from somewhere. Good catch on BOIs part.


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  • #7
    Bank of Ireland: Nicola
    Closed Accounts Posts: 735 ✭✭✭Bank of Ireland: Nicola


    Cunning Alias wrote: »
    Also received this. Can you confirm that this is a scam?

    Edit: Not a scam. My card card details were stolen from somewhere. Good catch on BOIs part.
    Hi Cunning Alias, thanks for getting in touch.

    Our security team will sometimes send text messages to customers to confirm if transactions on their account are legitimate. If you do receive a text it'll never ask you to click any links or for your account details/passwords.

    These texts will only ask you to respond to confirm if the transaction is genuine by replying ‘Yes’ or ‘No’. If you’re not sure about a message that you get, you can call the number on the back of your card and one of our advisers will be happy to check this for you. 

    I hope this has all been sorted for you now, please let me know if you need anything else, thanks. 
    Nicola


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