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Eir Refund

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  • 05-10-2016 12:47pm
    #1
    Danesfort101
    Registered Users Posts: 5 ✭


    Does anyone have an 'tips' on dealing with Eir?   All I seem to get is 'I don't deal with' or 'you have to'.  I tried logging a complaint online and got fobbed off.  Now I see on their Customer Charter I should have received a Unique Reference Number for my complaint, I didn't.  It's impossible to get through to them.   


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    #2
    swoofer
    Registered Users Posts: 5,489 ✭✭✭swoofer


    go on chat and then at end you can email content to yourself, say you chat to raise a complaint they should email you the correct address etc


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    #3
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Danesfort101 wrote: »
    Does anyone have an 'tips' on dealing with Eir?   All I seem to get is 'I don't deal with' or 'you have to'.  I tried logging a complaint online and got fobbed off.  Now I see on their Customer Charter I should have received a Unique Reference Number for my complaint, I didn't.  It's impossible to get through to them.   
    Hi  Danesfort101,


    Is there anything I can help you with from here?

    -Pamela 


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    #4
    Danesfort101
    Registered Users Posts: 5 ✭Danesfort101


    Yes please, how can I PM?


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    #5
    swoofer
    Registered Users Posts: 5,489 ✭✭✭swoofer


    hover over Pamela's name and see the pm bit or click on Pamela's name on right


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    #6
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    swoofer wrote: »
    hover over Pamela's name and see the pm bit or click on Pamela's name on right
    Thanks  swoofer,


    -Pamela 


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    #7
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Danesfort101 wrote: »
    Yes please, how can I PM?
    I'm going through my PM's now Danesfort101 and will be back to you soon.


    -Pamela 


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