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New Bank Card

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  • 06-10-2016 8:52am
    #1
    mbradso2003
    Closed Accounts Posts: 261 ✭✭


    Hi guys,

    My card expires at the end of the month, could you advise when new card is likely to be issued?

    Also I moved Cable provider and I want to cancel direct debit as they are going to overcharge me and i'll have to claim this back.  Can I cancel DD online?

    Thanks


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    #2
    Bank of Ireland: Richard
    Closed Accounts Posts: 57 ✭✭Bank of Ireland: Richard


    mbradso2003 wrote: »
    Hi guys,

    My card expires at the end of the month, could you advise when new card is likely to be issued?

    Also I moved Cable provider and I want to cancel direct debit as they are going to overcharge me and i'll have to claim this back.  Can I cancel DD online?

    Thanks
    Good morning mbradso2003,

    Thank you for contacting us here on Boards.ie.

    A replacement Visa Debit Card will be sent to the address on your account 7-10 days before the end of the expiry month.

    You can indeed cancel a direct debit through 365Online. To do this, go to the most recent direct debit in your recent transactions, click the orange 'plus' icon followed by Cancel Direct Debit.

    I hope this helps. If you have any further questions, don't hesitate to let us know.

    Many thanks,
    Richard


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