Cancelling UPC

hillbloom

I pay my UPC by Direct Debit.  I need to cancel it now.  What do I need to do to cancel this? 
Many thanks

Bank of Ireland: Sarah

hillbloom wrote: »

I pay my UPC by Direct Debit.  I need to cancel it now.  What do I need to do to cancel this? 
Many thanks

Hi hillbloom, 

Thanks for contacting us on Boards. 

You can cancel this Direct Debit through 365 Online. In your Recent Transactions where the UPC SEPA Direct Debit is listed, there will be an orange plus icon next to the transaction. When you click on this plus icon, this will expand to show a "Cancel" Button. Simply click on this button and you will be guided through the steps to cancel this specific Direct Debit. We would also advise you to contact UPC to let them know you will be cancelling the direct debit. 

I hope this helps and please let us know if you have any other query. 

Thanks,
Sarah

hillbloom

Bank of Ireland: Sarah wrote: »

hillbloom wrote: »

I pay my UPC by Direct Debit.  I need to cancel it now.  What do I need to do to cancel this? 
Many thanks

Hi hillbloom, 

Thanks for contacting us on Boards. 

You can cancel this Direct Debit through 365 Online. In your Recent Transactions where the UPC SEPA Direct Debit is listed, there will be an orange plus icon next to the transaction. When you click on this plus icon, this will expand to show a "Cancel" Button. Simply click on this button and you will be guided through the steps to cancel this specific Direct Debit. We would also advise you to contact UPC to let them know you will be cancelling the direct debit. 

I hope this helps and please let us know if you have any other query. 

Thanks,
Sarah

Sarah 
Thank you very much for your prompt reply.  I didn't attempt it yet!! 

Bank of Ireland: Elaine

You're more than welcome hillbloom and I'll pass your thanks on to Sarah.

If you have any difficulty, just let us know here and we'll be happy to help. 

Elaine