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iPhone missing in post

  • 10-10-2016 5:27pm
    #1
    scudzilla
    Registered Users, Registered Users 2 Posts: 11,943 ✭✭✭✭


    My cousin sent my son an iPhone 5 in the post from the U.S to the UK, it never arrived.
    iPhone was brand new, still sealed in box and the dope didn't register it or anything :rolleyes::rolleyes:

    Is there anyway to trace the phone, like when someone starts using it, can apple identify the apple account from the handset via the imei??


Comments

  • #2
    Walter2016
    Closed Accounts Posts: 522 ✭✭✭Walter2016


    How long ago did he post it and was address written clearly and correct postage used, senders address attached and declaration of goods inside declared with value.?

    It may simply have been seized as you cannot send items with batteries in regular airmail.

    And without a return address, it simply gets destroyed on the US side.


  • #3
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,679 CMod ✭✭✭✭Sad Professor


    How did he package it? Because thieves working in the US postal service know the dimensions of iPhone boxes. They are watching out for them this time of the year. Even registered and tracked packages can be opened and robbed.

    If he chose the cheapest shipping it could turn up eventually. But without any tracking or insurance he has no comeback.

    Tracking and locking the phone is possible with Find My iPhone, but not if it was still sealed and never activated.


  • #4
    scudzilla
    Registered Users, Registered Users 2 Posts: 11,943 ✭✭✭✭scudzilla


    Packaged in a jiffy bag, he sent it 6wks ago so def gone now, could apple trace it via imei when someone creates an account on it??


  • #5
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,679 CMod ✭✭✭✭Sad Professor


    Apple can't/won't do anything. You might be able to get it blacklisted on US networks but there's no getting it back.


  • #6
    scudzilla
    Registered Users, Registered Users 2 Posts: 11,943 ✭✭✭✭scudzilla


    Sad Professor wrote: »
    Apple can't/won't do anything. You might be able to get it blacklisted on US networks but there's no getting it back.

    Maybe clutching at straws here, it's a brand new device in sealed box so guessing whoever has it will try and sell it such, when the device is registered with Apple, or the warranty is activated, surely Apple will know the phone from the imei


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  • #7
    Gumbo
    Moderators, Society & Culture Moderators Posts: 39,719 Mod ✭✭✭✭Gumbo


    scudzilla wrote: »
    Maybe clutching at straws here, it's a brand new device in sealed box so guessing whoever has it will try and sell it such, when the device is registered with Apple, or the warranty is activated, surely Apple will know the phone from the imei

    They will yeah, but your friend in the USA will have to declare it stolen as it was purchased there and the cops there will have to investigate.


  • #8
    dodzy
    Registered Users, Registered Users 2 Posts: 10,064 ✭✭✭✭dodzy


    scudzilla wrote: »
    Maybe clutching at straws here, it's a brand new device in sealed box so guessing whoever has it will try and sell it such, when the device is registered with Apple, or the warranty is activated, surely Apple will know the phone from the imei
    As SP has mentioned, Apple will do nothing in this situation. I'd say just hope it's on a slow haul and it turns up eventually. No joy otherwise. One expensive lesson.


  • #9
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,679 CMod ✭✭✭✭Sad Professor


    scudzilla wrote: »
    Maybe clutching at straws here, it's a brand new device in sealed box so guessing whoever has it will try and sell it such, when the device is registered with Apple, or the warranty is activated, surely Apple will know the phone from the imei

    Potentially yes but they won't reveal that info without a court order. Apple are not in the business of helping people track down stolen phones or handling disputes over ownership. Even if you had activated the phone and enabled Find My iPhone, they still wouldn't get involved. They create features like Find My iPhone/Activation Lock so they don't have to. They'll tell you it's criminal matter and to report it to the police.


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