Negative Feedback removed

Knine

I did not realise negative feedback was removed from Adverts so giving a false impression of sellers who appear to have positive feedback.

I have used Adverts successfully for a couple of years now & traded with a lot of decent sellers/buyers.

Until recently when I brought & paid for an item my daughter really wanted. I was asked to pay via paypal as a gift which I did. The item never arrived & the seller seemed ahem certain it would not either. I was offered only a partial refund which I refused. They then needed to check with their Post Office, another delay..........

When I once again asked about my refund I was offered a partial amount. I refused & they said they had no money. I told them I would take it further & they then promised a refund in the post. An envelope arrived with only the partial amount........ I was then informed the rest of the coins had fallen out of the sealed envelope. Yeah right.

Then I was told they did not have the money to refund the €2 owed & could they send a euro each week. WTF?????

Eventually this arrived via Paypal & I left negative feedback. I had been messed around big time for a measly sum of €7.33.

Adverts removed this feedback twice. The seller in question has previous form of items not sent after payment.

What is the point in Feedback on Adverts if they remove the negative feedback? Needless to say I won't be using adverts again!

nava

Knine wrote: »

I did not realise negative feedback was removed from Adverts so giving a false impression of sellers who appear to have positive feedback.

I have used Adverts successfully for a couple of years now & traded with a lot of decent sellers/buyers.

Until recently when I brought & paid for an item my daughter really wanted. I was asked to pay via paypal as a gift which I did. The item never arrived & the seller seemed ahem certain it would not either. I was offered only a partial refund which I refused. They then needed to check with their Post Office, another delay..........

When I once again asked about my refund I was offered a partial amount. I refused & they said they had no money. I told them I would take it further & they then promised a refund in the post. An envelope arrived with only the partial amount........ I was then informed the rest of the coins had fallen out of the sealed envelope. Yeah right.

Then I was told they did not have the money to refund the €2 owed & could they send a euro each week. WTF?????

Eventually this arrived via Paypal & I left negative feedback. I had been messed around big time for a measly sum of €7.33.

Adverts removed this feedback twice. The seller in question has previous form of items not sent after payment.

What is the point in Feedback on Adverts if they remove the negative feedback? Needless to say I won't be using adverts again!

Was your feedback abusive?

Have you contacted Adverts to ask why was the feedback removed? They should let you know why they did.

You probably know by now, but you should avoid sending money as a gift on Paypal, I hate when sellers after accepting the offer they ask to send as gift, they do it so they don't have to pay the commission for receiving the money, also they know buyer cannot open a paypal claim if any issues.

Knine

nava wrote: »

Was your feedback abusive?

Have you contacted Adverts to ask why was the feedback removed? They should let you know why they did.

You probably know by now, but you should avoid sending money as a gift on Paypal, I hate when sellers after accepting the offer they ask to send as gift, they do it so they don't have to pay the commission for receiving the money, also they know buyer cannot open a paypal claim if any issues.

No I left honest feedback saying that I never received the item & that I had hassle getting the refund. I contacted adverts & they said that my feedback suggested that they never sent the item & also that I got a refund. I thought the point of feedback was so you could make an informed decision on whether to do business or not. Similar negative feedback is still on their account.

Thank you, I did not realise that money sent as a gift could not be disputed, another user has since advised me of the same. One of the first messages I got was to send the money as a gift. I will never do that again!

ED E

I suspect Adverts is having a hard time, supervision/moderation seems very poor in the last year.

Users commenting on 600 freebies in 1hr saying "can I hav dis", reported to Adverts and their response was "We've no problem with that".

Faith+1

ED E wrote: »

I suspect Adverts is having a hard time, supervision/moderation seems very poor in the last year.

Users commenting on 600 freebies in 1hr saying "can I hav dis", reported to Adverts and their response was "We've no problem with that".

The sh*te some people request in the free section is a joke.