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Is Repair Shop Liable For Damage They (Probably) Caused?

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  • Registered Users Posts: 7,688 ✭✭✭whippet


    ssmith6287 wrote: »
    Yes but there's a big difference between Apple, an Authorised Repair Centre and a standard repair shop. A repair centre will have qualified staff, they will be listed on the website, they WON'T get parts at the price Apple can get them at. Further more there the fact that this is damage and not a warranty repair means the repairest will not be able to send a faulty and get a replacement, they will also need to purchase the part, charge for labour and make a profit which when your talking about a logic board will be the guts of €500

    just to let it be known .. there is no authorised apple repair centre for iOS devices (iPad or iPhone).

    Apple don't repair these devices .. if they are returned with a warranty issue; apple issue a replacement (refurb or new .. but you'd hardly tell the difference) .. you can use the Authorised service centres to do this return for you; but apple do all the back end swaps etc.

    If the device is physically damaged / out of warranty Apple can offer a 'repair' which is in effect selling you one of the refurb / warranty swap units. You pay a set fee (€200 - €500 depending on the device) and they will take the damaged one back and issue a replacement. Again .. this can be facilitated at any of their Authorised service agents.

    Anyone in ireland offering to repair any Apple iOS device is not doing so as an authorised apple agent and source their parts from wherever they can .. giving a massive variation in quality and cost of such repairs.

    With regards to the other apple machines .. authorised service centres do repair them and buy the parts directly from Apple


  • Registered Users Posts: 9,605 ✭✭✭gctest50


    ssmith6287 wrote: »
    Yes but there's a big difference between Apple, an Authorised Repair Centre and a standard repair shop. A repair centre will have qualified staff, they will be listed on the website, they WON'T get parts at the price Apple can get them at. Further more there the fact that this is damage and not a warranty repair means the repairest will not be able to send a faulty and get a replacement, they will also need to purchase the part, charge for labour and make a profit which when your talking about a logic board will be the guts of €500

    can't be much more than this :



  • Registered Users Posts: 61 ✭✭bigpaudge




  • Registered Users Posts: 65,483 ✭✭✭✭unkel
    Chauffe, Marcel, chauffe!


    L1011 wrote: »
    Put their fee towards a new phone. Sony have waterproof ones!

    The current iPhone is waterproof too. Time for an upgrade for the OP :)


  • Registered Users Posts: 5,994 ✭✭✭kirving


    slickboy wrote: »
    They may not be authorised Apple components, but what they are doing is no different that any scarpyard dealer or exhaust manufacturer in the car industry.
    I work in electronic manufacturing and can tell you the levels of rigorous testing every single component on the board undergoes is insane in order to be certified for my particular industry.

    The guys in your local repair shop order the cheapest knock off they can from China, and are almost certainly not certified by the manufacturer to work on the device under warranty, and particularly not Apple.


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