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moving home - no access to meter

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  • 18-10-2016 1:33pm
    #1
    nicearbhaill
    Closed Accounts Posts: 169 ✭✭


    Hi

    Would it be possible to PM a rep please as I have a query about moving home (rental property) and being unable to access the meter 

    I emailed aswell but I am looking for a fairly quick reply if possible

    Cheers 


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    #2
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi nicearbhaill,

    Thank you for getting in touch.

    Do send any of us reps a private message any time. We will all receive it and it will be responded to by the next working day at the latest. We are available on Boards and our other Social Media channels until 6pm Monday to Friday (excluding public holidays).

    If it is not possible to take a meter-reading to close an account, the account has to be closed to an estimate, which means the final bill will not be accurate and could be an over-charge or under-charge (which can be accounted for some time later).

    If you need any further information on what you require for closing your account, do let us know. If you need us to review your account, just private message us the Electric Ireland account number in question, state that you are the account-holder and how your name appears on the account, and your address and date of birth.

    Best regards,
    Una

    ________


  • Options
    #3
    nicearbhaill
    Closed Accounts Posts: 169 ✭✭nicearbhaill


    thanks I have sent you a PM I would be happy with an estimated bill


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