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fibre enablement status request

irishgrover · 2016-10-19 08:42:55

Hi, your map states the following for Kinvara, Co. Galway, in relation to efibre "within 6 weeks" It's stated occasionally for 2 years and consistently for 6+ months. Openeir website says "winter 2016" for FTTC and winter/spring 2016/17 for FTTH (and has said same for 3+months) I've a couple of questions 1. is any…

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19-10-2016 9:42am

#1

irishgrover

Registered Users Posts: 2,496 ✭✭✭

Join Date: July 2008

Posts: 2382

Hi,
your map states the following for Kinvara, Co. Galway, in relation to efibre "within 6 weeks"
It's stated occasionally for 2 years and consistently for 6+ months.
Openeir website says "winter 2016" for FTTC and winter/spring 2016/17 for FTTH (and has said same for 3+months)

I've a couple of questions

1. is any real/accurate information available for either service?
2. Will FTTH be launched in Kinvara if FTTC is available, or will it be FTTC in the village and FTTH outside the village
3. If the FTTH blue line passes the bottom of the road on an estate, can one assume that the estate will be FTTH enabled (the openeir map blue lines don't appear to ever enter estates

thanks in advance

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#2 19-10-2016 11:26am
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

irishgrover wrote: »

Hi,
your map states the following for Kinvara, Co. Galway, in relation to efibre "within 6 weeks"
It's stated occasionally for 2 years and consistently for 6+ months.
Openeir website says "winter 2016" for FTTC and winter/spring 2016/17 for FTTH (and has said same for 3+months)

I've a couple of questions

1. is any real/accurate information available for either service?
2. Will FTTH be launched in Kinvara if FTTC is available, or will it be FTTC in the village and FTTH outside the village
3. If the FTTH blue line passes the bottom of the road on an estate, can one assume that the estate will be FTTH enabled (the openeir map blue lines don't appear to ever enter estates

thanks in advance

[font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]irishgrover,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks for your query.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]I have checked our latest NGA deployment plan and completion work is currently in progress on cabinet KVA1_E01 in Kinvara. We have estimated service should be ready to order November/ December all going according to plan.[/font]
[font=Verdana, sans-serif]The efibre to the home service should then be available winter/spring 2016. Unfortunately we would be unable to advise on availability until the service is available.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

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#3 19-10-2016 1:10pm
irishgrover

Registered Users Posts: 2,496 ✭✭✭

Join Date: July 2008

Posts: 2382

Eir: Pamela wrote: »

irishgrover wrote: »

Hi,
your map states the following for Kinvara, Co. Galway, in relation to efibre "within 6 weeks"
It's stated occasionally for 2 years and consistently for 6+ months.
Openeir website says "winter 2016" for FTTC and winter/spring 2016/17 for FTTH (and has said same for 3+months)

I've a couple of questions

1. is any real/accurate information available for either service?
2. Will FTTH be launched in Kinvara if FTTC is available, or will it be FTTC in the village and FTTH outside the village
3. If the FTTH blue line passes the bottom of the road on an estate, can one assume that the estate will be FTTH enabled (the openeir map blue lines don't appear to ever enter estates

thanks in advance

[font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]irishgrover,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks for your query.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]I have checked our latest NGA deployment plan and completion work is currently in progress on cabinet KVA1_E01 in Kinvara. We have estimated service should be ready to order November/ December all going according to plan.[/font]
[font=Verdana, sans-serif]The efibre to the home service should then be available winter/spring 2016. Unfortunately we would be unable to advise on availability until the service is available.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

Hi Pamela,
thanks for getting back to me so promptly and genuinely not being smart. But do you know if your source information is up to date and active, or is this a stock answer where you take todays date and add 6 to 8 weeks and give that response. I'm asking this because every time I've asked the same question in the last 2 years I get a response stating that all going well it will be todays date + 6 to 8 weeks.
It would be great news if you source information was in any way real.
thanks

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#4 20-10-2016 4:04pm
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

irishgrover wrote: »

Eir: Pamela wrote: »

irishgrover wrote: »

Hi,
your map states the following for Kinvara, Co. Galway, in relation to efibre "within 6 weeks"
It's stated occasionally for 2 years and consistently for 6+ months.
Openeir website says "winter 2016" for FTTC and winter/spring 2016/17 for FTTH (and has said same for 3+months)

I've a couple of questions

1. is any real/accurate information available for either service?
2. Will FTTH be launched in Kinvara if FTTC is available, or will it be FTTC in the village and FTTH outside the village
3. If the FTTH blue line passes the bottom of the road on an estate, can one assume that the estate will be FTTH enabled (the openeir map blue lines don't appear to ever enter estates

thanks in advance

[font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]irishgrover,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks for your query.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]I have checked our latest NGA deployment plan and completion work is currently in progress on cabinet KVA1_E01 in Kinvara. We have estimated service should be ready to order November/ December all going according to plan.[/font]
[font=Verdana, sans-serif]The efibre to the home service should then be available winter/spring 2016. Unfortunately we would be unable to advise on availability until the service is available.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

Hi Pamela,
thanks for getting back to me so promptly and genuinely not being smart. But do you know if your source information is up to date and active, or is this a stock answer where you take todays date and add 6 to 8 weeks and give that response. I'm asking this because every time I've asked the same question in the last 2 years I get a response stating that all going well it will be todays date + 6 to 8 weeks.
It would be great news if you source information was in any way real.
thanks

[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]No problem [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]irishgrover,[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]I can understand this. This information is from our latest NGA deployment plan released in September.[/font]
[font=Verdana, sans-serif]They are usually released every 2-3 months with updated deployment information.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

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#5 20-10-2016 4:17pm
irishgrover

Registered Users Posts: 2,496 ✭✭✭

Join Date: July 2008

Posts: 2382

Eir: Pamela wrote:

, I can understand this. This information is from our latest NGA deployment plan released in September. They are usually released every 2-3 months with updated deployment information. Thanks, Pamela

Perfect, thanks for the detailed update :-)

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#6 21-10-2016 10:31am
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

irishgrover wrote: »

Originally posted by Eir: Pamela
, I can understand this. This information is from our latest NGA deployment plan released in September. They are usually released every 2-3 months with updated deployment information. Thanks, Pamela

Perfect, thanks for the detailed update :-)

No problem at all irishgrover :p

-Pamela

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#7 01-12-2016 12:47pm
jconn

Registered Users Posts: 64 ✭✭

Join Date: March 2006

Posts: 57

when the Kinvara exchange is upgraded for Fibre, will we need to upgrade our existing Eir home subscription to receive fibre?
If so how long will that process take is it instantaneous over the phone, and how much extra will that subscription be?

thanks

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#8 01-12-2016 3:18pm
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

jconn wrote: »

when the Kinvara exchange is upgraded for Fibre, will we need to upgrade our existing Eir home subscription to receive fibre?
If so how long will that process take is it instantaneous over the phone, and how much extra will that subscription be?

thanks

[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]jconn,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks for getting in touch.[/font]
[font=Verdana, sans-serif]Yes your existing connection would need to be upgraded and a technician would be required to visit your home to complete the upgrade. You can read more about the installation process here. You can also view the current options available to you on our website here or chat with our sales team on 1800503303.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

[font=Verdana, sans-serif] [/font]

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#9 08-12-2016 2:22pm
irishgrover

Registered Users Posts: 2,496 ✭✭✭

Join Date: July 2008

Posts: 2382

Eir: Pamela wrote: »

[font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]irishgrover,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks for your query.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]I have checked our latest NGA deployment plan and completion work is currently in progress on cabinet KVA1_E01 in Kinvara. We have estimated service should be ready to order November/ December all going according to plan.[/font]
[font=Verdana, sans-serif]The efibre to the home service should then be available winter/spring 2016. Unfortunately we would be unable to advise on availability until the service is available.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

Hi Pamela,
November is gone, December is on its way out.
Any updates, would love to get it for Christmas
Thanks

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#10 08-12-2016 2:49pm
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

irishgrover wrote: »

Eir: Pamela wrote: »

[font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]irishgrover,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks for your query.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]I have checked our latest NGA deployment plan and completion work is currently in progress on cabinet KVA1_E01 in Kinvara. We have estimated service should be ready to order November/ December all going according to plan.[/font]
[font=Verdana, sans-serif]The efibre to the home service should then be available winter/spring 2016. Unfortunately we would be unable to advise on availability until the service is available.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

Hi Pamela,
November is gone, December is on its way out.
Any updates, would love to get it for Christmas
Thanks

[font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]irishgrover,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]It's not looking like it will be available this side of Christmas I'm afraid however we are hoping the service should be ready to order in January.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

[font=Verdana, sans-serif] [/font]

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#11 08-12-2016 9:00pm
irishgrover

Registered Users Posts: 2,496 ✭✭✭

Join Date: July 2008

Posts: 2382

Eir: Pamela wrote: »

irishgrover wrote: »

Eir: Pamela wrote: »

[font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]irishgrover,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks for your query.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]I have checked our latest NGA deployment plan and completion work is currently in progress on cabinet KVA1_E01 in Kinvara. We have estimated service should be ready to order November/ December all going according to plan.[/font]
[font=Verdana, sans-serif]The efibre to the home service should then be available winter/spring 2016. Unfortunately we would be unable to advise on availability until the service is available.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

Hi Pamela,
November is gone, December is on its way out.
Any updates, would love to get it for Christmas
Thanks

[font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]irishgrover,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]It's not looking like it will be available this side of Christmas I'm afraid however we are hoping the service should be ready to order in January.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

[font=Verdana, sans-serif] [/font]

ready to order in January sounds wonderful !
I'll be back in Feb to get another update, until then have a happy and peaceful Christmas :-)

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#12 12-12-2016 1:02pm
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

irishgrover wrote: »

Eir: Pamela wrote: »

irishgrover wrote: »

Eir: Pamela wrote: »

[font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]irishgrover,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks for your query.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]I have checked our latest NGA deployment plan and completion work is currently in progress on cabinet KVA1_E01 in Kinvara. We have estimated service should be ready to order November/ December all going according to plan.[/font]
[font=Verdana, sans-serif]The efibre to the home service should then be available winter/spring 2016. Unfortunately we would be unable to advise on availability until the service is available.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

Hi Pamela,
November is gone, December is on its way out.
Any updates, would love to get it for Christmas
Thanks

[font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]irishgrover,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]It's not looking like it will be available this side of Christmas I'm afraid however we are hoping the service should be ready to order in January.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

[font=Verdana, sans-serif] [/font]

ready to order in January sounds wonderful !
I'll be back in Feb to get another update, until then have a happy and peaceful Christmas :-)

[font=Verdana, sans-serif]No problem [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]irishgrover,[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]hopefully you have your service by then![/font]
[font=Verdana, sans-serif]The same to you have a good one. :D [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]-Pamela [/font]
[font=Verdana, sans-serif] [/font]

[font=Verdana, sans-serif] [/font]

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#13 06-02-2017 5:03pm
jconn

Registered Users Posts: 64 ✭✭

Join Date: March 2006

Posts: 57

hi folks, any update here on when the Kinvara exchange will be upgraded for Fibre?

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#14 06-02-2017 6:04pm
irishgrover

Registered Users Posts: 2,496 ✭✭✭

Join Date: July 2008

Posts: 2382

jconn wrote: »

hi folks, any update here on when the Kinvara exchange will be upgraded for Fibre?

hi, 3 - 6 months according to this

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#15 07-02-2017 11:22am
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

irishgrover wrote: »

jconn wrote: »

hi folks, any update here on when the Kinvara exchange will be upgraded for Fibre?

hi, 3 - 6 months according to this

Thanks irishgrover :)

-Pamela

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#16 22-03-2017 12:45pm
jconn

Registered Users Posts: 64 ✭✭

Join Date: March 2006

Posts: 57

Is the Kinvara exchange now upgraded for Fibre? I had an Eir engineer apt booked for tomoro to enable/install a new fibre router but the apt seems to have been pushed out?

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#17 22-03-2017 2:46pm
irishgrover

Registered Users Posts: 2,496 ✭✭✭

Join Date: July 2008

Posts: 2382

jconn wrote: »

Is the Kinvara exchange now upgraded for Fibre? I had an Eir engineer apt booked for tomoro to enable/install a new fibre router but the apt seems to have been pushed out?

FYI: I put in a pre-order over a month ago. I was told that there were not allowed to make the appointment until today (
22/3/17) - presume due to the 6 week anti competitive thing.
Anyway phoned up this morning and they were, first the first time, in a position to make the order request. I have an install date for next Tuesday, which was made this morning. To be clear - I'm talking about FTTC here not FTTH

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#18 22-03-2017 4:54pm
eir: Anna

Closed Accounts Posts: 807 ✭✭✭

Join Date: March 2017

Posts: 807

irishgrover wrote: »

jconn wrote: »

Is the Kinvara exchange now upgraded for Fibre? I had an Eir engineer apt booked for tomoro to enable/install a new fibre router but the apt seems to have been pushed out?

FYI: I put in a pre-order over a month ago. I was told that there were not allowed to make the appointment until today (
22/3/17) - presume due to the 6 week anti competitive thing.
Anyway phoned up this morning and they were, first the first time, in a position to make the order request. I have an install date for next Tuesday, which was made this morning. To be clear - I'm talking about FTTC here not FTTH

Hi irishgrover,

I'm delighted to hear this.

If you need any further assistance please feel free to get in touch.

Thanks,
Anna.

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#19 24-03-2017 7:39pm
AxelK

Registered Users Posts: 18 ✭

Join Date: November 2010

Posts: 15

FYI: KVA1_E01 is now on FTTC and I can notice the improvement already - thank god. FTTH next, can't wait

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#20 30-03-2017 2:57pm
jconn

Registered Users Posts: 64 ✭✭

Join Date: March 2006

Posts: 57

hallelujah Axel ;) fibre and new roads in one week, next week a coastal boardwalk to the castle

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#21 30-03-2017 9:16pm
AxelK

Registered Users Posts: 18 ✭

Join Date: November 2010

Posts: 15

I'm not so sure about the broadwalk ;-)

I'll ring Eir tomorrow to get the last 20m of fibre into the house connected - and then: happy days! Since the cabinet is on fibre I get full performance 24/7, no reduced performance (used to go down to less than 1MBit) in the evenings anymore...

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#22 04-04-2017 10:53am
AxelK

Registered Users Posts: 18 ✭

Join Date: November 2010

Posts: 15

Have an appointment on 19/04 for getting FTTH now - fingers crossed everything goes according to plan ;-)

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#23 04-04-2017 1:20pm
eir: Leanne

Closed Accounts Posts: 214 ✭✭

Join Date: March 2017

Posts: 214

Hi AxelK,

I'm delighted to hear this, please feel free to get in touch if you need any further assistance.

Thanks,
Leanne.

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#24 19-04-2017 10:25am
overtime

Registered Users Posts: 54 ✭✭

Join Date: August 2005

Posts: 53

AxelK wrote: »

Have an appointment on 19/04 for getting FTTH now - fingers crossed everything goes according to plan ;-)

Was also told install was to happen today in Kinvara, however no sign or contact from anyone yet - hope you're having better luck AxelK

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#25 19-04-2017 10:59am
eir: Leanne

Closed Accounts Posts: 214 ✭✭

Join Date: March 2017

Posts: 214

overtime wrote: »

AxelK wrote: »

Have an appointment on 19/04 for getting FTTH now - fingers crossed everything goes according to plan ;-)

Was also told install was to happen today in Kinvara, however no sign or contact from anyone yet - hope you're having better luck AxelK

Hi AxelK,

Thank you for getting in touch with us today.

I would recommend contacting our open eir department on 01-5366550 if a technician does not arrive out to your premises by the end of the business day today.

I do apologise for any inconvenience caused.

Thanks,
Leanne.

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#26 19-04-2017 11:29am
AxelK

Registered Users Posts: 18 ✭

Join Date: November 2010

Posts: 15

I didn't wait for eir to come to me. I actually activated the whole process via this URL: https://www.eir.ie/broadband/eoi/ (to registered for eir fibre). I was told to give it 24 hours after filling in the form and then call Eir Sales (1800 503 303). This part worked just fine.

The only issue so far was that it turned out that today's date wasn't the actual installation date but the date to make the installation appointment. They weren't able to make this appointment before today. So I rang this morning and got an installation appointment for Monday morning (24/04). Fingers crossed - again ;-)

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#27 19-04-2017 11:32am
overtime

Registered Users Posts: 54 ✭✭

Join Date: August 2005

Posts: 53

AxelK wrote: »

I didn't wait for eir to come to me. I actually activated the whole process via this URL: https://www.eir.ie/broadband/eoi/ (to registered for eir fibre). I was told to give it 24 hours after filling in the form and then call Eir Sales (1800 503 303). This part worked just fine.

The only issue so far was that it turned out that today's date wasn't the actual installation date but the date to make the installation appointment. They weren't able to make this appointment before today. So I rang this morning and got an installation appointment for Monday morning (24/04). Fingers crossed - again ;-)

Did you ring 1800 503 503 this morning to make an appointment?

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#28 20-04-2017 11:30am
eir: Leanne

Closed Accounts Posts: 214 ✭✭

Join Date: March 2017

Posts: 214

AxelK wrote: »

I didn't wait for eir to come to me. I actually activated the whole process via this URL: https://www.eir.ie/broadband/eoi/ (to registered for eir fibre). I was told to give it 24 hours after filling in the form and then call Eir Sales (1800 503 303). This part worked just fine.

The only issue so far was that it turned out that today's date wasn't the actual installation date but the date to make the installation appointment. They weren't able to make this appointment before today. So I rang this morning and got an installation appointment for Monday morning (24/04). Fingers crossed - again ;-)

Hi AxelK,

I am really happy to hear this.

Please feel free to get back in touch if you have any further queries. :D

Thanks,
Leanne.

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#29 24-04-2017 5:00pm
overtime

Registered Users Posts: 54 ✭✭

Join Date: August 2005

Posts: 53

AxelK wrote: »

I didn't wait for eir to come to me. I actually activated the whole process via this URL: https://www.eir.ie/broadband/eoi/ (to registered for eir fibre). I was told to give it 24 hours after filling in the form and then call Eir Sales (1800 503 303). This part worked just fine.

The only issue so far was that it turned out that today's date wasn't the actual installation date but the date to make the installation appointment. They weren't able to make this appointment before today. So I rang this morning and got an installation appointment for Monday morning (24/04). Fingers crossed - again ;-)

Alex, did your install go ahead as planned this morning?

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#30 24-04-2017 5:22pm
AxelK

Registered Users Posts: 18 ✭

Join Date: November 2010

Posts: 15

Hi overtime,

sorry but I mixed up the date, they are actually here tomorrow.

Cheers,
Axel

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#31 24-04-2017 5:28pm
AxelK

Registered Users Posts: 18 ✭

Join Date: November 2010

Posts: 15

overtime wrote: »

AxelK wrote: »

I didn't wait for eir to come to me. I actually activated the whole process via this URL: https://www.eir.ie/broadband/eoi/ (to registered for eir fibre). I was told to give it 24 hours after filling in the form and then call Eir Sales (1800 503 303). This part worked just fine.

The only issue so far was that it turned out that today's date wasn't the actual installation date but the date to make the installation appointment. They weren't able to make this appointment before today. So I rang this morning and got an installation appointment for Monday morning (24/04). Fingers crossed - again ;-)

Did you ring 1800 503 503 this morning to make an appointment?

Hi overtime, sorry, just saw your question: no, I did that the day after the plastered the place with their "Fibre is here!" signs - the 30th of March I think...

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