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Chemist Direct UK Order Status

  • 19-10-2016 3:51pm
    #1
    letyougo
    Registered Users Posts: 7 ✭


    I ordered some non-prescription meds & beauty/hygiene products from Chemist Direct. I checked my order status and it says "Suspended Order" w/ no explanation . What does this even mean? I emailed them about it but no response.

    Also I used Parcel Motel as my delivery address so it shouldnt be an issue?


Comments

  • #2
    Atlantic Dawn
    Registered Users, Registered Users 2 Posts: 83,517 ✭✭✭✭Atlantic Dawn
    M


    Could be restriction by their suppliers to not send certain products to Ireland as it may breach some agreement they have with the Irish supplier of the same product.


  • #3
    letyougo
    Registered Users Posts: 7 ✭letyougo


    Lol strangely enough, just after I made this thread, I got an email from Chemist Direct telling me my order has been dispatched :D


  • #4
    L1011
    Registered Users, Registered Users 2 Posts: 69,592 ✭✭✭✭L1011


    Some UK OTC products are either pharmacy only or actually prescription here. If it has dispatched though, its probably just a very poorly worded status.


  • #5
    rubadub
    Registered Users, Registered Users 2 Posts: 32,382 ✭✭✭✭rubadub


    Chemistdirect stalled my order and asked questions about it, the product was OTC, i.e. it would not have been on the shelf in a pharmacy and most pharmacies would have questioned it, like they question nurofen plus these days. I had a few emails back & forward before they sent it.

    Perfumes might be liable for excise duty.

    In this case probably some lad ticking a box and poorly worded status as said above.


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