Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Phone line brandband enabled?

Options
  • 22-10-2016 11:09pm
    #1
    stephentbb2000
    Registered Users Posts: 169 ✭✭


    Hi,

    Is it possible to check if the phone line coming to my house is broadband enabled?

    In the event the line is not broadband enabled is there options available to rectify the situation?

    Any assistance would be greatly welcomed.

    Regards Stephen


Comments

  • Options
    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    stephentbb2000 wrote: »
    Hi,

    Is it possible to check if the phone line coming to my house is broadband enabled?

    In the event the line is not broadband enabled is there options available to rectify the situation?

    Any assistance would be greatly welcomed.

    Regards Stephen
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]stephentbb2000,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch.:D [/font]


    [font=Verdana, sans-serif] Is this an active line?[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

     


  • Options
    #3
    stephentbb2000
    Registered Users Posts: 169 ✭✭stephentbb2000


    Eir: Pamela wrote: »
    stephentbb2000 wrote: »
    Hi,

    Is it possible to check if the phone line coming to my house is broadband enabled?

    In the event the line is not broadband enabled is there options available to rectify the situation?

    Any assistance would be greatly welcomed.

    Regards Stephen
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]stephentbb2000,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch.:D [/font]


    [font=Verdana, sans-serif] Is this an active line?[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

     
    Hi Pamela,

    Thanks for the reply, the line is no longer active as at the time (7 years ago) we were unable to receive broadband so the line was disconnected.  In recent weeks Fibre optic cable is being laid and the area i live as its part of the rural broadband scheme.

    I am fairly sure the line we were connected to was a carrier/splitter line and is not broadband enabled (I think). When the house was built a few years back the builder ran an underground line to the closest point which was an adjoining neighbours pole.

    At the end of our driveway which would of been more labour intensive for our builder is an underground ericom junction box.

    I can PM you my eircode and old phone number but my questions are as follows;

    1) Is the current line broadband enabled.

    2) If not is it possible to run a new underground line from our home (works carried out by myself) to the junction box for future connection.

    Thanks for your help.

    PM sent


  • Options
    #4
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    stephentbb2000 wrote: »
    Eir: Pamela wrote: »
    stephentbb2000 wrote: »
    Hi,

    Is it possible to check if the phone line coming to my house is broadband enabled?

    In the event the line is not broadband enabled is there options available to rectify the situation?

    Any assistance would be greatly welcomed.

    Regards Stephen
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]stephentbb2000,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch.:D [/font]


    [font=Verdana, sans-serif] Is this an active line?[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

     
    Hi Pamela,

    Thanks for the reply, the line is no longer active as at the time (7 years ago) we were unable to receive broadband so the line was disconnected.  In recent weeks Fibre optic cable is being laid and the area i live as its part of the rural broadband scheme.

    I am fairly sure the line we were connected to was a carrier/splitter line and is not broadband enabled (I think). When the house was built a few years back the builder ran an underground line to the closest point which was an adjoining neighbours pole.

    At the end of our driveway which would of been more labour intensive for our builder is an underground ericom junction box.

    I can PM you my eircode and old phone number but my questions are as follows;

    1) Is the current line broadband enabled.

    2) If not is it possible to run a new underground line from our home (works carried out by myself) to the junction box for future connection.

    Thanks for your help.

    PM sent
     
    [font=Verdana, sans-serif]Even if the physical connection is still there in your home [/font][font=Verdana, sans-serif]stephentbb2000 [/font][font=Verdana, sans-serif]the line may be inactive & you may need a new installation. You can check this by plugging a phone into the line & dialling 199000. An automated voice should call you back the soft dial tone (number allocated to the line). We would need this information to check this. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]I have checked my PM's and I don’t seem to have received this.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

     


  • Options
    #5
    Head Wreck
    Banned (with Prison Access) Posts: 150 ✭✭Head Wreck


    I rang Eir to order broadband a while ago, process was going smoothly, then out of nowhere the rep asked for my phone number and said he'd ring me back in a min. An hour and still no call. Do ye not want my custom


  • Options
    #6
    stephentbb2000
    Registered Users Posts: 169 ✭✭stephentbb2000


    Eir: Pamela wrote: »
    stephentbb2000 wrote: »
    Eir: Pamela wrote: »
    stephentbb2000 wrote: »
    Hi,

    Is it possible to check if the phone line coming to my house is broadband enabled?

    In the event the line is not broadband enabled is there options available to rectify the situation?

    Any assistance would be greatly welcomed.

    Regards Stephen
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]stephentbb2000,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch.:D [/font]


    [font=Verdana, sans-serif] Is this an active line?[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

     
    Hi Pamela,

    Thanks for the reply, the line is no longer active as at the time (7 years ago) we were unable to receive broadband so the line was disconnected.  In recent weeks Fibre optic cable is being laid and the area i live as its part of the rural broadband scheme.

    I am fairly sure the line we were connected to was a carrier/splitter line and is not broadband enabled (I think). When the house was built a few years back the builder ran an underground line to the closest point which was an adjoining neighbours pole.

    At the end of our driveway which would of been more labour intensive for our builder is an underground ericom junction box.

    I can PM you my eircode and old phone number but my questions are as follows;

    1) Is the current line broadband enabled.

    2) If not is it possible to run a new underground line from our home (works carried out by myself) to the junction box for future connection.

    Thanks for your help.

    PM sent
     
    [font=Verdana, sans-serif]Even if the physical connection is still there in your home [/font][font=Verdana, sans-serif]stephentbb2000 [/font][font=Verdana, sans-serif]the line may be inactive & you may need a new installation. You can check this by plugging a phone into the line & dialling 199000. An automated voice should call you back the soft dial tone (number allocated to the line). We would need this information to check this. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]I have checked my PM's and I don’t seem to have received this.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

     
    Hi Pamela, just resent the PM


  • Advertisement
  • Options
    #7
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    stephentbb2000 wrote: »
    Eir: Pamela wrote: »
    stephentbb2000 wrote: »
    Eir: Pamela wrote: »
    stephentbb2000 wrote: »
    Hi,

    Is it possible to check if the phone line coming to my house is broadband enabled?

    In the event the line is not broadband enabled is there options available to rectify the situation?

    Any assistance would be greatly welcomed.

    Regards Stephen
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]stephentbb2000,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch.:D [/font]


    [font=Verdana, sans-serif] Is this an active line?[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

     
    Hi Pamela,

    Thanks for the reply, the line is no longer active as at the time (7 years ago) we were unable to receive broadband so the line was disconnected.  In recent weeks Fibre optic cable is being laid and the area i live as its part of the rural broadband scheme.

    I am fairly sure the line we were connected to was a carrier/splitter line and is not broadband enabled (I think). When the house was built a few years back the builder ran an underground line to the closest point which was an adjoining neighbours pole.

    At the end of our driveway which would of been more labour intensive for our builder is an underground ericom junction box.

    I can PM you my eircode and old phone number but my questions are as follows;

    1) Is the current line broadband enabled.

    2) If not is it possible to run a new underground line from our home (works carried out by myself) to the junction box for future connection.

    Thanks for your help.

    PM sent
     
    [font=Verdana, sans-serif]Even if the physical connection is still there in your home [/font][font=Verdana, sans-serif]stephentbb2000 [/font][font=Verdana, sans-serif]the line may be inactive & you may need a new installation. You can check this by plugging a phone into the line & dialling 199000. An automated voice should call you back the soft dial tone (number allocated to the line). We would need this information to check this. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]I have checked my PM's and I don’t seem to have received this.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

     
    Hi Pamela, just resent the PM
    No problem stephentbb2000.


    -Pamela 


  • Options
    #8
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Head Wreck wrote: »
    I rang Eir to order broadband a while ago, process was going smoothly, then out of nowhere the rep asked for my phone number and said he'd ring me back in a min. An hour and still no call. Do ye not want my custom
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]Head Wreck,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]I'm sorry to hear this. Is there anything I can assist you with?[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

     


  • Options
    #9
    Head Wreck
    Banned (with Prison Access) Posts: 150 ✭✭Head Wreck


    Eir: Pamela wrote:
    , I'm sorry to hear this. Is there anything I can assist you with? Thanks, Pamela


    Yes, Ring me and take my details so I can sign up for broadband


  • Options
    #10
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Head Wreck wrote: »
    Originally posted by Eir: Pamela
    , I'm sorry to hear this. Is there anything I can assist you with? Thanks, Pamela


    Yes, Ring me and take my details so I can sign up for broadband
    [font=Verdana, sans-serif]Can you PM me your name, contact number & address [/font][font=Verdana, sans-serif]Head Wreck[/font][font=Verdana, sans-serif] & I will arrange a call back for you.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]
    [font=Verdana, sans-serif] [/font]

     


  • Options
    #11
    Head Wreck
    Banned (with Prison Access) Posts: 150 ✭✭Head Wreck


    Rang back and got sorted Pamela, sound! Phone line working already, rapid.


  • Advertisement
  • Options
    #12
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Head Wreck wrote: »
    Rang back and got sorted Pamela, sound! Phone line working already, rapid.
    [font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]No problem [/font][font=Verdana, sans-serif]Head Wreck,[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]that's great to hear :D [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]Let[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]me[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]know if you need any further assistance.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]-Pamela [/font]
    [font=Verdana, sans-serif] [/font]
     


  • Options
    #13
    stephentbb2000
    Registered Users Posts: 169 ✭✭stephentbb2000


    Eir: Pamela wrote: »
    Head Wreck wrote: »
    Rang back and got sorted Pamela, sound! Phone line working already, rapid.
    [font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]No problem [/font][font=Verdana, sans-serif]Head Wreck,[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]that's great to hear :D [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]Let[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]me[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]know if you need any further assistance.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]-Pamela [/font]
    [font=Verdana, sans-serif] [/font]
     
    Hi Pamela,

    Would you have any follow up on my original post and PMs?


  • Options
    #14
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    stephentbb2000 wrote: »
    Eir: Pamela wrote: »
    Head Wreck wrote: »
    Rang back and got sorted Pamela, sound! Phone line working already, rapid.
    [font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]No problem [/font][font=Verdana, sans-serif]Head Wreck,[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]that's great to hear :D [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]Let[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]me[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]know if you need any further assistance.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]-Pamela [/font]
    [font=Verdana, sans-serif] [/font]
     
    Hi Pamela,

    Would you have any follow up on my original post and PMs?
    Apologies for the delay, I have quite a few PM's today. 
    I'll be back to you shortly stephentbb2000.


    -Pamela 


  • Options
    #15
    stephentbb2000
    Registered Users Posts: 169 ✭✭stephentbb2000


    Eir: Pamela wrote: »
    stephentbb2000 wrote: »
    Eir: Pamela wrote: »
    Head Wreck wrote: »
    Rang back and got sorted Pamela, sound! Phone line working already, rapid.
    [font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]No problem [/font][font=Verdana, sans-serif]Head Wreck,[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]that's great to hear :D [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]Let[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]me[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]know if you need any further assistance.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]-Pamela [/font]
    [font=Verdana, sans-serif] [/font]
     
    Hi Pamela,

    Would you have any follow up on my original post and PMs?
    Apologies for the delay, I have quite a few PM's today. 
    I'll be back to you shortly stephentbb2000.


    -Pamela 
    Thanks for your time Pamela!


  • Options
    #16
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    stephentbb2000 wrote: »
    Eir: Pamela wrote: »
    stephentbb2000 wrote: »
    Eir: Pamela wrote: »
    Head Wreck wrote: »
    Rang back and got sorted Pamela, sound! Phone line working already, rapid.
    [font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]No problem [/font][font=Verdana, sans-serif]Head Wreck,[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]that's great to hear :D [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]Let[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]me[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]know if you need any further assistance.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]-Pamela [/font]
    [font=Verdana, sans-serif] [/font]
     
    Hi Pamela,

    Would you have any follow up on my original post and PMs?
    Apologies for the delay, I have quite a few PM's today. 
    I'll be back to you shortly stephentbb2000.


    -Pamela 
    Thanks for your time Pamela!
    No problem at all  stephentbb2000 :D


    -Pamela


Advertisement