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hp notebook 15 not connecting to Wi-Fi Windows 10

  • 29-10-2016 4:53pm
    #1
    sinesprockett
    Registered Users Posts: 89 ✭✭


    My laptop started not connecting to my Wi-Fi. Re Installed Windows 10 & upgraded modem. Mobile & tablet connect no problem. It's just the laptop. Will not see any Wi-Fi connection or say it is connected but no internet. Any Suggestions of what to try?


Comments

  • #2
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    Have you tried the laptop with other wifi networks? Even your phone hotspot?

    It might also be worth checking on the HP website to see if there is an up to date wifi driver for your laptop.


  • #3
    sinesprockett
    Registered Users Posts: 89 ✭✭sinesprockett


    Hi Dub 45, thanks for your reply. I did try the hp support sites and found quite a few others with problems with Windows 10. I had reinstalled Windows 10 totally, after having problems before..Did say to go to network adapter in settings, and right click to update latest drivers. Just says that has been updated.
    If you have any more advice, would be appreciated, at this stage sick of the sight of it!


  • #4
    willwe
    Banned (with Prison Access) Posts: 47 ✭willwe


    Im getting this problem, does anyone know if there will be a fix. My broadband provider is passing the buck to Windows


  • #5
    TanFlash
    Closed Accounts Posts: 177 ✭✭TanFlash


    Open CMD prompt with administrator rights ,
    Type
    netsh winsock reset catalog
    Press enter

    netsh int ipv4 reset c:\reset-4.log
    Press enter

    netsh int ipv6 reset c:\reset-6.log
    Press enter

    Restart pc


  • #6
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    sinesprockett wrote: »
    Hi Dub 45, thanks for your reply. I did try the hp support sites and found quite a few others with problems with Windows 10. I had reinstalled Windows 10 totally, after having problems before..Did say to go to network adapter in settings, and right click to update latest drivers. Just says that has been updated.
    If you have any more advice, would be appreciated, at this stage sick of the sight of it!

    Did you ever get this sorted? If not it might be worth trying a usb wifi adapter. Disable the current wifi card in device manager and install the new usb adapter.


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  • #7
    TanFlash
    Closed Accounts Posts: 177 ✭✭TanFlash


    TanFlash wrote:
    Open CMD prompt with administrator rights , Type netsh winsock reset catalog Press enter

    TanFlash wrote:
    netsh int ipv4 reset c:\reset-4.log Press enter


    The winsock reset will work


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