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Spoerts App says device unregistered but isn't

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  • 02-11-2016 8:57pm
    #1
    DermoMIO
    Registered Users Posts: 498 ✭✭


    Hi

    Just tried using the app on my phone, it was coming up playback error so in trying to fix the problem I unregistered my phone & re-registered it but continued to get same error. Next I uninstalled the app & reinstalled it now it's saying the current device isn't registered & I'v used up my one monthly swap. The device I'm trying to use is the first one listed. Any ideas ?

    Thanks


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  • Options
    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    DermoMIO wrote: »
    Hi

    Just tried using the app on my phone, it was coming up playback error so in trying to fix the problem I unregistered my phone & re-registered it but continued to get same error. Next I uninstalled the app & reinstalled it now it's saying the current device isn't registered & I'v used up my one monthly swap. The device I'm trying to use is the first one listed. Any ideas ?

    Thanks
    Hi DermoMIO,

    I would recommend contacting the technical team & they will be able to troubleshoot this with you. 
    You can contact them on 1890260260 or freephone 1901 option 2. 

    Thanks,
    Pamela


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