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Visa??

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  • 04-11-2016 2:59pm
    #1
    Dinkie
    Registered Users Posts: 1,291 ✭✭✭


    Hi,

    I just have a very basic question.  I trying to join eir this morning (new connection) and I was told I could only use mastercard or my bank account details.  But his doesn't make sense.

    Is this correct?  On your website it says I can use visa.  Also, work pay for my phone/broadband, so I would prefer on this card as its easier to bill work for it.

    He wouldn't let me hang up without arranging a time for him to call back for the details.  Very pushy, but as a result if you could let me know before he rings I would be grateful.


    Thanks 


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    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Dinkie wrote: »
    Hi,

    I just have a very basic question.  I trying to join eir this morning (new connection) and I was told I could only use mastercard or my bank account details.  But his doesn't make sense.

    Is this correct?  On your website it says I can use visa.  Also, work pay for my phone/broadband, so I would prefer on this card as its easier to bill work for it.

    He wouldn't let me hang up without arranging a time for him to call back for the details.  Very pushy, but as a result if you could let me know before he rings I would be grateful.


    Thanks 
    Hi  Dinkie,


    Thanks for getting in touch. You should have no issues paying with Visa.

    -Pamela 


  • Options
    #3
    Dinkie
    Registered Users Posts: 1,291 ✭✭✭Dinkie


    Dinkie wrote: »
    Hi,

    I just have a very basic question.  I trying to join eir this morning (new connection) and I was told I could only use mastercard or my bank account details.  But his doesn't make sense.

    Is this correct?  On your website it says I can use visa.  Also, work pay for my phone/broadband, so I would prefer on this card as its easier to bill work for it.

    He wouldn't let me hang up without arranging a time for him to call back for the details.  Very pushy, but as a result if you could let me know before he rings I would be grateful.


    Thanks 
    Hi Pamela,

    Thanks for your help with that.  At first he refused, saying you were wrong, and insisted on dd details.  But after a bit of an argument, he finally put it through and it worked.

    Sinead 


  • Options
    #4
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Dinkie wrote: »
    Dinkie wrote: »
    Hi,

    I just have a very basic question.  I trying to join eir this morning (new connection) and I was told I could only use mastercard or my bank account details.  But his doesn't make sense.

    Is this correct?  On your website it says I can use visa.  Also, work pay for my phone/broadband, so I would prefer on this card as its easier to bill work for it.

    He wouldn't let me hang up without arranging a time for him to call back for the details.  Very pushy, but as a result if you could let me know before he rings I would be grateful.


    Thanks 
    Hi Pamela,

    Thanks for your help with that.  At first he refused, saying you were wrong, and insisted on dd details.  But after a bit of an argument, he finally put it through and it worked.

    Sinead 
    [font=Verdana, sans-serif]No problem at all Sinead, glad you got sorted in the end. :D [/font]
    [font=Verdana, sans-serif]I'll pass your feedback onto the sales team to make them aware of this.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

     


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