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365online loan approval

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  • 07-11-2016 1:14pm
    #1
    Paarthurnax
    Registered Users Posts: 331 ✭✭


    Hi,
    I applied for a personal loan via my 365online and got approval last monday 31/10/2016 I got a message back saying that the funds would be in my account within 1 working day, to date I haven't received the funds. I have all the details, including application number and a pdf of the approval message.
    Can you look into this for me.
    Will


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    #2
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Paarthurnax wrote: »
    Hi,
    I applied for a personal loan via my 365online and got approval last monday 31/10/2016 I got a message back saying that the funds would be in my account within 1 working day, to date I haven't received the funds. I have all the details, including application number and a pdf of the approval message.
    Can you look into this for me.
    Will
    Hi Paarthurnax, 

    Thanks for contacting us here on Boards. 

    We're sorry that you have not received the transfer into your account as of yet. If you can please send us a private message with your name and contact number we will be happy to arrange a call from our Lending team to look into this for you. Please click on the link in my signature to send a Private Message to us. 

    Thanks,
    Sarah


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    #3
    Paarthurnax
    Registered Users Posts: 331 ✭✭Paarthurnax


    Bank of Ireland: Sarah wrote: »
    Hi Paarthurnax, 

    Thanks for contacting us here on Boards. 

    We're sorry that you have not received the transfer into your account as of yet. If you can pleas e send us a private message with your name and contact number we will be happy to arrange a call from our Lending team to look into this for you. Please click on the link in my signature to send a Private Message to us. 

    Thanks,
    Sarah

    Got it sorted today customer service rang me, I had made a 1 digit mistake in my online acceptance, thanks Sarah.


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