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eir live sports website crash

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  • 13-11-2016 4:15am
    #1
    carq
    Registered Users Posts: 869 ✭✭✭


    Got this set up specifically for mcgregor fight
    currently 3 am and website kicked me out, now cant even log in
    What a joke, heard it was the same for all blacks game

    charge everyone 5 euro extra for this junk ??
    Where is the accountability


Comments

  • Options
    #2
    James74
    Registered Users Posts: 963 ✭✭✭James74


    Site crashed after the Frankie fight, now cant log back in. You find that is acceptable to increase the monthly rental charge for this service but it fails the first time I try to use it.

    Joke of a company.


  • Options
    #3
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    [font=Verdana, sans-serif]Hi Guys,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Sincere apologies for the inconvenience caused. This issue was reported to us & we worked quickly to resolve it.[/font]
    [font=Verdana, sans-serif]The site should be back up & running now.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

     


  • Options
    #4
    oranbhoy67
    Registered Users Posts: 2,803 ✭✭✭oranbhoy67


    my bill went up €8 since I got this 

    It doesnt work on my brand new laptop as I was told today by an eir tech on the phone today that " Microsoft Silverlight support was discontinued a year and a half ago"

    I Had it on an old laptop last night plugged into the TV and at 3:05 am get an error code and it signs out 

    I Try and sign back in but it comes up saying that my "device isn't one of the 2 devices registered"

    this happens to me every single time that I switch off either Laptops - they aren't recognised as one of my registered devices & I have to phone eir to have them re-registered

    Today I was told I am out of re-registers, so I have no eir sports for the rest of this month and no doubt the same issues will affect it next month as the tech seemed to think I had an issue on my side , he ran thru everything , do I have windows defender on - NO, am I using a VPN - No, am I running any program that auto deletes cookies - NO , am I using an HDMI cable - on one of them yeah but not the other and same thing keeps happening to both. 

    Was finally told it must be something to do with Windows 10 as it " works weird " and so I'd have to figure it out myself ? 


    Is this satisfactory eir??  for me it very much isnt.


  • Options
    #5
    oranbhoy67
    Registered Users Posts: 2,803 ✭✭✭oranbhoy67


    also the tech was acting all surprised at my issue today ? I dunno why, judging by this it has been going on for months 

    https://community.eir.ie/new-eir-sport-316/eirsport-not-recognising-my-pc-266725


  • Options
    #6
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    oranbhoy67 wrote: »
    also the tech was acting all surprised at my issue today ? I dunno why, judging by this it has been going on for months 

    https://community.eir.ie/new-eir-sport-316/eirsport-not-recognising-my-pc-266725
    I have replied to your other comment on the other thread oranbhoy67,


    -Pamela 


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