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Live chat not working & gzip compression not enabled

  • 18-11-2016 1:19pm
    #1
    [Deleted User]
    Posts: 0 ✭


    Hello, was trying to contact via live chat yesterday & again today but it seems to be unmanned these days.. I got a report from Google about mobile views of website which is showing as very slow due to gzip compression not being enabled. I had moved my website to new new server last year for this very reason and was sure the mod_deflate was enabled on that server and allowing gzip compression. Can anyone tell me if this option has been turned off? if there is an option to enable it? or if it is no longer an option? it's important as it's showing as very slow for mobile users but this would improve by 76% with gzip compression..


Comments

  • #2
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Hi ed333

    I replied in the previous thread on gzip, apologies you couldn't get anyone on livechat it is busy at present but agents are available.

    Regards,

    Alan


  • #3
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Thanks Alan, turns out Gzip was enabled but not working due to the website being delivered through PHP. Had to add the following line at the top to get it working (just in case it's of benefit to someone else) - <?php if (substr_count($_SERVER, 'gzip')) ob_start("ob_gzhandler"); else ob_start(); ?>


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