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almost 4 year old tv not working

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  • 24-11-2016 1:27pm
    #1
    loopymum
    Registered Users Posts: 1,234 ✭✭✭


    I'm wondering what's fair and what are my rights, I bought two Finlux TV/Sat combination tvs from Harvey Norman almost 4 years ago in Jan 13 (to be confirmed when I find the receipt) The Tv cost €249 each or else €250
    One was for parents and it has stopped working completely, it just switched off while they were watching it, ours is still going strong.

    Would I have a chance of HN doing something about it?


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    #2
    WildCardDoW
    Registered Users Posts: 842 ✭✭✭WildCardDoW


    It'd be a push as that could be considered a reasonable lifetime for a TV now, SCC court will be possibly only option but it can't hurt to ask them anyway, you'll definitely need the receipts.


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    #3
    Lux23
    Registered Users Posts: 7,134 ✭✭✭Lux23


    It can be anything up to six years but I would imagine that is for products at the higher end of the spectrum.


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    #4
    whippet
    Registered Users Posts: 7,688 ✭✭✭whippet


    A €250 low end TV .. i'd expect little from HN after 4 years.

    considering you have had 4 years use from the TV .. what would the value of a 4 year old Finlux TV now be?


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    #5
    Kimbot
    Moderators, Computer Games Moderators, Social & Fun Moderators Posts: 18,602 Mod ✭✭✭✭Kimbot


    Loopy, first of all have you checked fuses etc? THe power cable could be faulty aswell.


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    #6
    Atlantic Dawn
    Registered Users Posts: 82,819 ✭✭✭✭Atlantic Dawn
    M


    Any chance it's something simple like the fuse gone or loose power cable?


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    #7
    theteal
    Registered Users Posts: 7,593 ✭✭✭theteal


    Not worth chasing this in the SCC tbh. The amount of use will be factored in to any potential win i.e. you've got 4 years from it, say we'll allocate €50 per year so you might be awarded €50 back - SCC costs ~ €30 = not worth it.

    By all means give HN a push but you've not really got much of a comeback if they issue you a PFO unfortunately.


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    #8
    Melendez
    Closed Accounts Posts: 1,645 ✭✭✭Melendez


    This post has been deleted.


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    #9
    L1011
    Registered Users Posts: 69,024 ✭✭✭✭L1011


    Finlux is a low end rebrand of generic Turkish kit. 250 is not dear for a big TV.

    Personally I'd just buy a new TV. You do have recourse to the courts if you have solid reason to believe its a manufacturing fault and the retailer does nothing; but, as said, for a TV of that age you could be awarded €50 or less. My current SCC adventure has cost 25 (court fee) + 6 (initial registered letter to retailer requesting restitution) + 1.20 (followup letter to courts service) so far so that gives you an idea of the cost.


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