Paid €40 deposit to Hotel -Cannot go now

2forjoy

Gave hotel credit card as deposit for 1 night and now unfortunately unable to go due to circumstances ( funeral )

The hotel are taking €40 and will not agree to anything else . I asked them to move date forward to another weekend but they refuse .

Are they correct in insisting that I lose €40 to them ?

byhookorbycrook

How much notice did you give?

2forjoy

24 hours

Fred Swanson

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2forjoy

Fred Swanson wrote: »

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It was a funeral not possible to let them know sooner. Could they not agree to another date

Walter2016

Think of it the other way - imagine after paying a deposit, the hotel calls you and cancels the room with just 24 hours notice?

Deposit forms part of contract. Break the contract, lose the deposit.

Fred Swanson

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Seth Brundle

2forjoy wrote: »

It was a funeral not possible to let them know sooner. Could they not agree to another date

Hotels usually specify that the deposit is refundable unless within 24 hours of check in.
I doubt your hotel is any different.
Should they be out of pocket because you can't make it?

punisher5112

2forjoy wrote: »

It was a funeral not possible to let them know sooner. Could they not agree to another date

They could but that's up to them not you. Lucky not a higher fee.

Very unfortunate obviously but its a business.

2forjoy

Its a business , but must be a struggling one of they need to take €40 and offer nothing in return , without any compromise .

Fred Swanson

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ED E

It wouldnt serve its purpose if they returned it.

athtrasna

2forjoy wrote: »

Its a business , but must be a struggling one of they need to take €40 and offer nothing in return , without any compromise .

A contract is a contract. Breach of contract generally attracts a penalty.

2forjoy

I told them would leave them negative feedback and they said that was okay .

byte

Why would you leave them negative feedback?

2forjoy

byte wrote: »

Why would you leave them negative feedback?

For all the reasons I stated above

davo10

2forjoy wrote: »

I told them would leave them negative feedback and they said that was okay .

Why would you leave them negative feedback? It is not their fault you cannot stay there and given the short notice they may not be able to get someone else to take the room.

Seth Brundle

2forjoy wrote: »

For all the reasons I stated above

You are in the wrong, not them.
You might not see this but everyone else does.
Don't leave the feedback. Just move on and get over it!

byte

2forjoy wrote: »

For all the reasons I stated above

I don't believe those to be good enough reasons to give negative feedback, but carry on.

Wesser

Do you not understand what the meaning of a deposit is? Do you not understand how a deposit works?

Westernyelp

2forjoy wrote:

Its a business , but must be a struggling one of they need to take €40 and offer nothing in return , without any compromise .

It would be struggling if they let people away with what you want

punisher5112

Op you really should consider not putting bad feedback because most will see you are wrong.

Just move on and next time stay home cheaper anyway.

Westernyelp

punisher5112 wrote:

Op you really should consider not putting bad feedback because most will see you are wrong.

It's usually full room price on 24 hours notice. So they are being sound in my eyes

2forjoy

Westernyelp wrote: »

It's usually full room price on 24 hours notice. So they are being sound in my eyes

It was actually 2 people staying in the same room ,so they did get €80 for the room . I lost €40

GerardKeating

2forjoy wrote: »

It was actually 2 people staying in the same room ,so they did get €80 for the room . I lost €40

A Lot of other hotels would have made you pay the entire cost of the first nights stay with such a late cancellation.

Yourself isit

2forjoy wrote: »

For all the reasons I stated above

I think most people would ignore that negative feedback. You don't seem to want to listen to reason here.

2forjoy

If i am outnumbered 10/1 then I must be wrong and all you are right . As a consumer I am entitled to be aggrieved for paying for a service I never received .

I will move on ,but not in this hotel .

the_pen_turner

you did receive your service.
your deposit held your place.
your place was held .

ytpe2r5bxkn0c1

2forjoy wrote: »

I told them would leave them negative feedback and they said that was okay .

That's a deplorable response,; just because YOU couldn't complete the deal. What do you think a deposit is for???

What about bookings turned down because you had the room booked?

rockatansky

2forjoy wrote: »

I told them would leave them negative feedback and they said that was okay .

In other words threatened them in the hope you would scare them into returning your deposit. Rightly enough they didn't play ball.

You need to understand what a deposit is.

Melendez

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