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Eir TV box only working intermittently

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  • 27-11-2016 9:43pm
    #1
    penev10
    Registered Users Posts: 1,896 ✭✭✭


    For the past two days our Eir TV box has been saying it can't connect to the broadband. It is ok for a few mins then goes again. I checked the settings and it says Ethernet OK, Internet Failed. Any suggestions?


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  • Options
    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    penev10 wrote: »
    For the past two days our Eir TV box has been saying it can't connect to the broadband. It is ok for a few mins then goes again. I checked the settings and it says Ethernet OK, Internet Failed. Any suggestions?
     
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]penev10,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]I'm sorry to hear you are experiencing issues with your eir Vision box. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Have you contacted the technical support team & troubleshooted this? I would recommend contacting the technical team & troubleshooting the issues you are experiencing. You can contact them on 1890260260 or Freephone 1901 option 2. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

     


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