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Broadband and Tv

  • 28-11-2016 1:49am
    #1
    Fiveplusone
    Registered Users Posts: 30 ✭


    Moving to Charlesland in the new year and would like some advice on broadband and tv packages. Need a good broadband service. Have narrowed it down to Eir or Sky. Would appreciate feedback on experience of either services.


Comments

  • #2
    ellejay
    Registered Users Posts: 1,258 ✭✭✭ellejay


    Wouldn't touch eir with a barge pole.

    I'm with upc / virgin media and great service.
    Practically no down time and the customer service is very good.

    If your budget allows it I would recommend UPC

    What do you need the internet for? Would a sim card set up work for you?


  • #3
    Fiveplusone
    Registered Users Posts: 30 ✭Fiveplusone


    Thanks for your reply, didnt consider Virgin really but looking at website it looks good and this morning have asked around and got good reports too. Now to scan site and decide on package. Great getting feedback before taking the plunge.


  • #4
    LEIN
    Registered Users, Registered Users 2 Posts: 9,936 ✭✭✭LEIN


    ellejay wrote: »
    Wouldn't touch eir with a barge pole.

    I'm with upc / virgin media and great service.
    Practically no down time and the customer service is very good.

    If your budget allows it I would recommend UPC

    What do you need the internet for? Would a sim card set up work for you?

    customer service has been outsourced and it is now horrendous.

    Apart from that, I agree with everything else.


  • #5
    AngelaRI
    Registered Users, Registered Users 2 Posts: 8,015 ✭✭✭AngelaRI


    LEIN wrote: »
    customer service has been outsourced and it is now horrendous.

    Apart from that, I agree with everything else.

    Until recently I'd have agreed on the UPC/Virgin Media - fast and reliable: I've been with them for years now, and in Charlesland just over 2 years now with them too. Recently (last few weeks) there have been numerous outages, and my very ancient Horizon box is on the fritz, but they won't upgrade the hardware (I've heard tell of other customers being told that new hardware comes attached to a new contract, and I don't want to be locked into a new contract). I've been having epic battles with their customer service: undertrained, all they can do is repeat scripts at me. Finally had a small victory in that they're sending me a dedicated router to try to resolve my internet issues, but I'm not hopeful in general.

    So, my reason for resurrecting this thread: anyone using Sky in Charlesland area?? (they're my next choice to move the whole bundle: TV, phone, and Broadband): they're way cheaper, and seem to have less customer service nightmare stories than Virgin (no customer service centre is really 'good' or pleasant to deal with, so I'm trying to find the lessor of the evils here). I'm trying to get an idea of whether they're stable enough in Charlesland- I don't need Virgin's 360mb package, Sky's 100mb is more than enough. My main concern is stability and reliablity. 360mb means nothing to me if it's down to 0.9mb (or even nothing!) when I most need it...


  • #6
    REFLINE1
    Registered Users, Registered Users 2 Posts: 421 ✭✭REFLINE1


    Does anyone know if Virgin is available or planned to be in Seagreen/Blacklion area? thanks.


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  • #7
    LEIN
    Registered Users, Registered Users 2 Posts: 9,936 ✭✭✭LEIN


    REFLINE1 wrote: »
    Does anyone know if Virgin is available or planned to be in Seagreen/Blacklion area? thanks.

    You can check on their website.


  • #8
    Cerco
    Registered Users, Registered Users 2 Posts: 2,047 ✭✭✭Cerco


    Seems no service available there from Virgin.
    See this thread: http://www.boards.ie/vbulletin/showthread.php?p=101721960


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