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Macbook Pro randomly shutting off on battery

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  • 28-11-2016 2:22am
    #1
    daveyjoe
    Registered Users Posts: 1,464 ✭✭✭


    My Macbook Pro has started randomly shutting off while on battery. The battery was on about 70% charged last time it happened. The battery itself is at 90% health (see attachment) and I'm getting no battery warnings. It doesn't happen when plugged in, only when on battery.

    Specifically, what happens is that the screen goes black, the fans fire up for a second or two and then the computer dies. If I hit the power button after this then it will go through the startup sequence as normal.

    I've tried resetting the SMC and NVRAM but it didn't fix anything.

    The Macbook itself is two years old and not under warranty anymore but this sounds like the kind of fault that would be covered under the 6 year cover that Irish Consumer Protection gives? What do people think? Battery issue or something more serious? What's the next step? Go to Apple?


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    #2
    TBi
    Registered Users Posts: 1,784 ✭✭✭TBi


    Call apple. They are usually very good if you explain the problem calmly.


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