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incorrect data allowance showing in myeir

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  • 29-11-2016 8:00pm
    #1
    frank730
    Registered Users Posts: 137 ✭✭


    hi there, could someone check this for me please? I should have unlimited call&texts plus 15GB data per month, however when I checked myeir it shows I only have 1GB data allowance.
    Thanks


Comments

  • Options
    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    frank730 wrote: »
    hi there, could someone check this for me please? I should have unlimited call&texts plus 15GB data per month, however when I checked myeir it shows I only have 1GB data allowance.
    Thanks
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]frank730,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch, can you text ''balance data'' to 50104 & let me know what message you receive back.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

    [font=Verdana, sans-serif] [/font]


  • Options
    #3
    frank730
    Registered Users Posts: 137 ✭✭frank730


    Eir: Pamela wrote: »
    frank730 wrote: »
    hi there, could someone check this for me please? I should have unlimited call&texts plus 15GB data per month, however when I checked myeir it shows I only have 1GB data allowance.
    Thanks
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]frank730,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch, can you text ''balance data'' to 50104 & let me know what message you receive back.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

    [font=Verdana, sans-serif] [/font]
    Thanks Pamela, it says I have more than 12GB left, I guess it's just myeir dashboard is incorrect but I am on correct plan


  • Options
    #4
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    frank730 wrote: »
    Eir: Pamela wrote: »
    frank730 wrote: »
    hi there, could someone check this for me please? I should have unlimited call&texts plus 15GB data per month, however when I checked myeir it shows I only have 1GB data allowance.
    Thanks
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]frank730,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch, can you text ''balance data'' to 50104 & let me know what message you receive back.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

    [font=Verdana, sans-serif] [/font]
    Thanks Pamela, it says I have more than 12GB left, I guess it's just myeir dashboard is incorrect but I am on correct plan
    [font=Verdana, sans-serif]No problem [/font][font=Verdana, sans-serif]frank730,[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]have you changed your plan mid bill? If so your myeir will not update until the next bill is issued.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

     


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