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No Fox on EirvisionGo?!

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  • 02-12-2016 12:05am
    #1
    bennyl10
    Registered Users Posts: 5,566 ✭✭✭


    hi,
    okay so I've attempted to deal with your live chat, I've attempted to deal with the call centre.. both have which have been almost impossible to undertsand, let alone get an actual resolution, maybe here might help!!

    Can someone please explain to me, why I have Fox on my TV, and I can watch it with zero issue, yet when i try to watch the channel on the app, it tells me I need to subscribe?

    It makes zero sense!!


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  • Options
    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    bennyl10 wrote: »
    hi,
    okay so I've attempted to deal with your live chat, I've attempted to deal with the call centre.. both have which have been almost impossible to undertsand, let alone get an actual resolution, maybe here might help!!

    Can someone please explain to me, why I have Fox on my TV, and I can watch it with zero issue, yet when i try to watch the channel on the app, it tells me I need to subscribe?

    It makes zero sense!!
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]bennyl10,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch & I'm so sorry to hear you are experiencing issues with the eir Vision app. [/font]
    [font=Verdana, sans-serif]We’ve tested this on a couple of devices and there shouldn’t be an issue with this. Can you PM me your account number & I will look into this for you.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

    [font=Verdana, sans-serif] [/font]


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