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Eir sport on Sky

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  • 04-12-2016 12:00pm
    #1
    Julabo
    Registered Users Posts: 157 ✭✭


    Regards the 25 Euro one month option.

    Is this a 30 day contract?


Comments

  • Options
    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Julabo wrote: »
    Regards the 25 Euro one month option.

    Is this a 30 day contract?
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]Julabo,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]It is indeed, you can subscribe to this option here.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

    [font=Verdana, sans-serif] [/font]


  • Options
    #3
    Julabo
    Registered Users Posts: 157 ✭✭Julabo


    Eir: Pamela wrote: »
    Julabo wrote: »
    Regards the 25 Euro one month option.

    Is this a 30 day contract?
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]Julabo,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]It is indeed, you can subscribe to this option here.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

    [font=Verdana, sans-serif] [/font]
    I am replying to this as I am annoyed. 

    I asked was this a 30 day contract you send yes so I signed up. 

    Only to recieve a letter today that I missed a payment. ( I did not expect another payment so had no money in that account ) 

    Rang customer service. To be told minimum 2 months. Where is this stated??? So now my " 25 euro one month " is  50 euro 2 months. 

    To make matters worse, I have to give 30 days notice from next bill. So have to pay 75 euro for 3 months. 

    Can you please explain how my simple question above in the 04.12.16 was answered incorrectly and so ends up costing my 3 times as much at least. I am sure I will get a charge from my bank on top of this. 

    I look forward to your explanation. 


  • Options
    #4
    kranbo
    Registered Users Posts: 174 ✭✭kranbo


    Julabo wrote: »
    Eir: Pamela wrote: »
    Julabo wrote: »
    Regards the 25 Euro one month option.

    Is this a 30 day contract?
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]Julabo,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]It is indeed, you can subscribe to this option here.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

    [font=Verdana, sans-serif] [/font]
    I am replying to this as I am annoyed. 

    I asked was this a 30 day contract you send yes so I signed up. 

    Only to recieve a letter today that I missed a payment. ( I did not expect another payment so had no money in that account ) 

    Rang customer service. To be told minimum 2 months. Where is this stated??? So now my " 25 euro one month " is  50 euro 2 months. 

    To make matters worse, I have to give 30 days notice from next bill. So have to pay 75 euro for 3 months. 

    Can you please explain how my simple question above in the 04.12.16 was answered incorrectly and so ends up costing my 3 times as much at least. I am sure I will get a charge from my bank on top of this. 

    I look forward to your explanation. 
    You have to give 30 days notice of cancellation. So I think if you wanted 30 days only you should have cancelled on the day you subscribed 


  • Options
    #5
    kranbo
    Registered Users Posts: 174 ✭✭kranbo


    Julabo wrote: »
    Eir: Pamela wrote: »
    Julabo wrote: »
    Regards the 25 Euro one month option.

    Is this a 30 day contract?
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]Julabo,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]It is indeed, you can subscribe to this option here.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

    [font=Verdana, sans-serif] [/font]
    I am replying to this as I am annoyed. 

    I asked was this a 30 day contract you send yes so I signed up. 

    Only to recieve a letter today that I missed a payment. ( I did not expect another payment so had no money in that account ) 

    Rang customer service. To be told minimum 2 months. Where is this stated??? So now my " 25 euro one month " is  50 euro 2 months. 

    To make matters worse, I have to give 30 days notice from next bill. So have to pay 75 euro for 3 months. 

    Can you please explain how my simple question above in the 04.12.16 was answered incorrectly and so ends up costing my 3 times as much at least. I am sure I will get a charge from my bank on top of this. 

    I look forward to your explanation. 
    You have to give 30 days notice of cancellation. So I think if you wanted 30 days only you should have cancelled on the day you subscribed 


  • Options
    #6
    eir: Stacey
    Closed Accounts Posts: 186 ✭✭eir: Stacey


    Julabo wrote: »
    Eir: Pamela wrote: »
    Julabo wrote: »
    Regards the 25 Euro one month option.

    Is this a 30 day contract?
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]Julabo,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]It is indeed, you can subscribe to this option here.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

    [font=Verdana, sans-serif] [/font]
    I am replying to this as I am annoyed. 

    I asked was this a 30 day contract you send yes so I signed up. 

    Only to recieve a letter today that I missed a payment. ( I did not expect another payment so had no money in that account ) 

    Rang customer service. To be told minimum 2 months. Where is this stated??? So now my " 25 euro one month " is  50 euro 2 months. 

    To make matters worse, I have to give 30 days notice from next bill. So have to pay 75 euro for 3 months. 

    Can you please explain how my simple question above in the 04.12.16 was answered incorrectly and so ends up costing my 3 times as much at least. I am sure I will get a charge from my bank on top of this. 

    I look forward to your explanation. 
    Hi Julabo,


    I can appreciate your frustration with this completely & I'm very sorry for the inconvenience. For the best support on this, I would recommend contacting the eir sports team directly on 0818203040 & they can advise as best on this. 
    Apologeis I can't offer better news on this from here. 


    Stacey


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