Ireland Ticket Information Thread

Duffryman

Right, this thing is strange, but it worked out okay for me.

Hadn't been on Boards yet today, and just happened to check my personal mail around 2.59 p.m. as I'm waiting on something to do with another matter altogether. Saw a mail then from supporters club saying I'd been lucky in Round 2 of a ballot for tickets for the England match, and the sale would be begin at 3 p.m.

So I straight away hit the link, was offered two tickets, and I've bought them.

They're not exactly in a great place, but beggars and choosers and all that......

trevezel

happy man !

Redo91

Very strange set up. How could all the tickets have not been taken up in the original ballot? Also I know demand is higher but there seems to be plenty like myself who missed out on both ballots. How can that be possible considering most people got sorted in previous years?

crisco10

Redo91 wrote: »

Very strange set up. How could all the tickets have not been taken up in the original ballot? Also I know demand is higher but there seems to be plenty like myself who missed out on both ballots. How can that be possible considering most people got sorted in previous years?

Because you didnt even have to opt in to the ballot, so plenty of people were entered who either a) arent that active at checking their emails etc, b) don't need tickets or c) don't want tickets.

the whole approach has been massively arrogant.

Kevski

crisco10 wrote: »

Because you didnt even have to opt in to the ballot, so plenty of people were entered who either a) arent that active at checking their emails etc, b) don't need tickets or c) don't want tickets.

the whole approach has been massively arrogant.

So basically they were bullshítting about the demand being high.

Synode

Kevski wrote: »

So basically they were bullshítting about the demand being high.

Doubt that. I'd say they have more supporters club members this year than ever before

JustShay

shaundolier wrote: »

Got jack as well. The 50 euro spent on membership would be better used as bog roll.

Or on Jambons.

Kevski

Synode wrote: »

Doubt that. I'd say they have more supporters club members this year than ever before

They might have more members than before but if demand had been high then tickets would have been snapped up as soon as they went sale. There’s not a chance in hell that tickets would have still been available after 24 hours under the previous system.

ozzyo

crisco10 wrote: »

Because you didnt even have to opt in to the ballot, so plenty of people were entered who either a) arent that active at checking their emails etc, b) don't need tickets or c) don't want tickets.

the whole approach has been massively arrogant.

hit the nail on the head! they also randomly chose the game which you could buy tickets for. Not everyone could go to either game. I would have put myself in a ballot just for the France game as the date of the England game doesn't suit me.

Raisins

You can buy 5 seats together for the England game no problem on viagogo. Only €840 a pop. There’s loads of tickets up there. The IRFU could get to the bottom of that if they were arsed but they’re not.

trevezel

just received this from my club secretary :

have been overwhelmed with requests for tickets for our home games against England and France in early 2019. I will not be able to provide a lot of people with the tickets as requested as we only have a limited number available. Some people who requested tickets for both games will only get tickets for one of the games to enable a fairer spread of tickets. The “points” scheme introduced last season will operate again this year to determine who gets tickets. But remember unless you club sub has been paid you will be excluded from the whole process.

I will notify the successful applicants in late December and a general notice will be posted on club website and social media."

seems that tickets will be like gold this year !

pc7

trevezel wrote: »

seems that tickets will be like gold this year !

Can't believe the Scottish game is sold out, we've always booked ourselves and picked up tickets. Hoping I'll get them over there if possible. Got sorted with Wales tickets so at least thats one game done. Not a sniff for home games.

crisco10

trevezel wrote: »

just received this from my club secretary :

have been overwhelmed with requests for tickets for our home games against England and France in early 2019. I will not be able to provide a lot of people with the tickets as requested as we only have a limited number available. Some people who requested tickets for both games will only get tickets for one of the games to enable a fairer spread of tickets. The “points” scheme introduced last season will operate again this year to determine who gets tickets. But remember unless you club sub has been paid you will be excluded from the whole process.

I will notify the successful applicants in late December and a general notice will be posted on club website and social media."

seems that tickets will be like gold this year !

Defo, what I see there with the allusion to "points" scheme is some sort of attempt to prioritise the loyal club members which is very laudable and reasonable. Take note IRFU.

connundrum

Did anyone have any joy in actually logging a complaint? I did (by phone) on Tuesday morning as I’d no emails at all.

I was assured that I was entered in the ballot, but was unsuccessful. I argued the point that even if I was successful, the opportunity to buy tickets would’ve passed me by as I’d ZERO F*CKING CONTACT. He assured me he’d rectify the situation.

Now a second ballot has taken place and sweet FA emails again. Ball of shïte.

pc7

I emailed a complaint about the late change and lack of transparency but have had no reply.

shaundolier

Bearing in mind that I picked up an All Blacks ticket 3 hours before kickoff I wouldn't say all is lost yet. The fat lady hasn't turned on the mic .

MisterAnarchy

Looks like another round of French ballot tickets tomorrow morning at 10am.

shaundolier

MisterAnarchy wrote: »

Looks like another round of French ballot tickets tomorrow morning at 10am.

I notice it doesn't use the word presale. Do we all get a shot or is it same ****e different shovel?

Diabhal Beag

The lack of emails is absolutely infuriating and it's happening to a good few of us. Could explain why there are still tickets going.

random_banter

pc7 wrote: »

I emailed a complaint about the late change and lack of transparency but have had no reply.

Out of interest, how?

MisterAnarchy

shaundolier wrote: »

I notice it doesn't use the word presale. Do we all get a shot or is it same ****e different shovel?

I've no idea,I haven't received any emails this week since the initial ones on Monday.

pc7

random_banter wrote: »

Out of interest, how?

I went looking for an email address, I’ll have a look in work tomorrow for what one I used

pc7

MisterAnarchy wrote: »

Looks like another round of French ballot tickets tomorrow morning at 10am.

Where are you seeing that?

trevezel

3 rounds and no mail for me, completely gutted, can't believe that....whats the hell going on ?

vienne86

MisterAnarchy wrote: »

Looks like another round of French ballot tickets tomorrow morning at 10am.

Where did you get this? I haven't heard a word.

trevezel

yes, look at https://www.ticketmaster.ie/event/1800557BD5BE77BC?brand=ie_irfu

Synode

Kevski wrote: »

They might have more members than before but if demand had been high then tickets would have been snapped up as soon as they went sale. There’s not a chance in hell that tickets would have still been available after 24 hours under the previous system.

Have you missed the last few pages or something. It was a ballot. So no matter how high the demand, unless you got an email there was nothing you could do

pc7

No email on this new ballot, raging.

PTH2009

pc7 wrote: »

No email on this new ballot, raging.

Same here

Diabhal Beag

I can only presume if you don't get an email notifying you of the upcoming ballot there's a very good chance you won't even be in the running for the ballot tomorrow. That's how it's gone for me so far anyways.

troyzer

Is there any realistic way to resolve or at least complain about an apparently massive number of us being arbitrarily locked out?

trevezel

well, i guess this is the definition of a ballot...

Kevski

Synode wrote: »

Have you missed the last few pages or something. It was a ballot. So no matter how high the demand, unless you got an email there was nothing you could do

Yeah I have read the last few pages alright and having not gotten an email following the ballot, I’m quite well aware that there is nothing you can do.

There is high demand but it’s obviously not particularly high amongst those that were successful in the ballot or else all of the tickets would have been gone in minutes like in every other year.

They cited increased demand as the reason for switching from an open presale to a ballot in the first place, yet it would seem that they’re having a third presale tomorrow morning because all of the France tickets weren’t sold first or second time around. It just seems really bizarre.

troyzer

Kevski wrote: »

Synode wrote: »

Have you missed the last few pages or something. It was a ballot. So no matter how high the demand, unless you got an email there was nothing you could do

Yeah I have read the last few pages alright and having not gotten an email following the ballot, I’m quite well aware that there is nothing you can do.

There is high demand but it’s obviously not particularly high amongst those that were successful in the ballot or else all of the tickets would have been gone in minutes like in every other year.

They cited increased demand as the reason for switching from an open presale to a ballot in the first place, yet it would seem that they’re having a third presale tomorrow morning because all of the France tickets weren’t sold first or second time around. It just seems really bizarre.

A presale that it seems most people still haven't been given access to if this thread isn't anything to go by.

I'm still desperate for a way to buy tickets to any of the games and I can't. It's incredibly frustrating.

crisco10

Can anyone share the text if the email sent out today ?? (With any link/code redacted obviously ).

Curious, I got the first dear John email but haven't heard anything for draws 2 or 3.

Exclamation Marc

crisco10 wrote: »

Can anyone share the text if the email sent out today ?? (With any link/code redacted obviously ).

Curious, I got the first dear John email but haven't heard anything for draws 2 or 3.

In the same boat as you. Got the first PFO email and nothing at all since.

shaundolier

Its crazy how much stress and grief this is giving all of us. We might be better off looking for tickets for the world curling championship.

connundrum

Just to be clear *per information I was provided by IRFU*.

There was only ONE ballot.

From the one ballot, a list of primary, secondary and tertiary members were created ie. primary and waiting list folk.

What we’re seeing now is tickets being made available to waiting list folk, who would’ve been contacted following the initial (and only) ballot draw.

Email complaints can go to manager@irishrugby.ie - note, this doesn’t go to Schmidt

troyzer

connundrum wrote: »

Just to be clear *per information I was provided by IRFU*.

There was only ONE ballot.

From the one ballot, a list of primary, secondary and tertiary members were created ie. primary and waiting list folk.

What we’re seeing now is tickets being made available to waiting list folk, who would’ve been contacted following the initial (and only) ballot draw.

Email complaints can go to manager@irishrugby.ie - note, this doesn’t go to Schmidt

This isn't even remotely clear. Why were you personally told and nobody else?

connundrum

troyzer wrote: »

This isn't even remotely clear. Why were you personally told and nobody else?

I rang them on *(081) 871 7117‬ and that’s what was explainined to me. For further clarity, I don’t personally agree with or really understand their process or understand the rationale behind it. I’ve still not received a single email.

troyzer

connundrum wrote: »

I rang them on *(081) 871 7117‬ and that’s what was explainined to me. For further clarity, I don’t personally agree with or really understand their process or understand the rationale behind it. I’ve still not received a single email.

Right, so it's not clear at all. The club is a complete ****ing shambles.

I don't know how many members they have on the books but it must be worth a few hundred grand a year to them.

Kevski

troyzer wrote: »

Right, so it's not clear at all. The club is a complete ****ing shambles.

I don't know how many members they have on the books but it must be worth a few hundred grand a year to them.

I gave IRFU a call there and the person I spoke to hadn’t really got a club about the process and was unaware that Ticketmaster are counting down to a sale at 10AM this morning so it seems like we’re not the only ones who haven’t got a clue what’s happening.

She also suggested that I send my complaints to manager@irishrugby.ie as previously posted above.

pc7

I got a reply from them saying they did this method before, I can't for the life of me remember that (and I'm in years), or did I get lucky and forget? Anyone else remember that?

vienne86

pc7 wrote: »

I got a reply from them saying they did this method before, I can't for the life of me remember that (and I'm in years), or did I get lucky and forget? Anyone else remember that?

Not in my time. And I'm a member for years too......not for much longer though.

Diabhal Beag

It was excellent for the presale for Autumn Internationals and the scarf was nice but definitely didn't appreciate the very poor customer service. Lesson learned.

smokybacon

Received the following at exactly 10am!

“Due to the unprecedented demand for tickets, it was deemed that in the interest of fairness to all fully paid up supporter members, that a ballot was the fairest way.

We did not know if there would be any tickets not taken (first ballot) so that is why there was no communication in this regard.”

troyzer

smokybacon wrote: »

Received the following at exactly 10am!

“Due to the unprecedented demand for tickets, it was deemed that in the interest of fairness to all fully paid up supporter members, that a ballot was the fairest way.

We did not know if there would be any tickets not taken (first ballot) so that is why there was no communication in this regard.”

I didn't even get that email.

smokybacon

troyzer wrote: »

I didn't even get that email.

Only after I emailed them.

trevezel

hi everyone, some single tickets for ireland france are now available on ticketmaster.ie but still, you need this ****ing pwd !
i m really fed up with all this business, its a scandal !
i can see location of seats on the aviva map but can't do anything...
who is able to buy these remaining tickets ?

blackwhite

Losty Dublin wrote: »

I have heard of at least one AIL club who lost a season's ticket allocation after a ticket allocated to them was found to be touted. I know of a junior club who met the same punishment for a similar offence.

IRFU know that clubs will sell/give tickets to corporate partners or sponsors, often at a mark-up, and there's never been an issue on that front.

Where the IRFU will take action is if club tickets appear on touting websites, or are found being touted around the ground on match days.

Basically - the IRFU will turn a blind eye to above-cost selling if the profits are going into an IRFU club.

If it looks like an individual or company is profiting from selling IRFU tickets, then they'll normally take fairly strong action towards any clubs involved.