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Issue with Contract start date

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  • 07-12-2016 12:32pm
    #1
    [Deleted User]
    Posts: 0 ✭


    Just checked my Eir account and noticed that according to Eir my contract started in August.

    This is quite strange as I upgraded to Eir Fibre in June I beleive, however due to Eir's usual terrible service it took them two months to actually recognise I had been upgraded and have there systems updated to show this.

    Please could you confirm my actual contract date, and if you do happen to come up with the August date could you go back and take a look and confirm when the engineer visited my property and upgraded my service.  You will clearly notice a conflict in the dates you have.

    Here are two threads I spoke to Pamela about earlier this year in regards to my upgrade.

    http://www.boards.ie/ttfthread/2057594417/1#post99631088

    http://www.boards.ie/ttfthread/2057618577/1#post100266457


Comments

  • Options
    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Deleted User wrote: »
    Just checked my Eir account and noticed that according to Eir my contract started in August.

    This is quite strange as I upgraded to Eir Fibre in June I beleive, however due to Eir's usual terrible service it took them two months to actually recognise I had been upgraded and have there systems updated to show this.

    Please could you confirm my actual contract date, and if you do happen to come up with the August date could you go back and take a look and confirm when the engineer visited my property and upgraded my service.  You will clearly notice a conflict in the dates you have.

    Here are two threads I spoke to Pamela about earlier this year in regards to my upgrade.

    http://www.boards.ie/ttfthread/2057594417/1#post99631088

    http://www.boards.ie/ttfthread/2057618577/1#post100266457
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]Deleted User,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Can you PM me your name & account number & I will look check this for you. Unfortunately I do not have your account details anymore.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

    [font=Verdana, sans-serif] [/font]


  • Options
    #3
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    PM sent


  • Options
    #4
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Deleted User wrote: »
    PM sent
    Thanks  Deleted User,


    -Pamela 


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