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How do eir manage to get it so wrong?

Tim76 · 2016-12-07 19:36:16

Does anyone know why eir's customer service is so bad? I'm not looking for any horror stories, Lord knows I've plenty of my own. I'm just curious as to how eir manages to be so much worse than any other company I've experienced throughout my long life. :confused:

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07-12-2016 8:36pm

#1
Tim76

Registered Users Posts: 953 ✭✭✭

Join Date: February 2013

Posts: 788
Does anyone know why eir's customer service is so bad?

I'm not looking for any horror stories, Lord knows I've plenty of my own. I'm just curious as to how eir manages to be so much worse than any other company I've experienced throughout my long life.

Tagged:

eir broadband

eir mobile

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#2 08-12-2016 7:59pm
Davy

Registered Users Posts: 19,340 CMod ✭✭✭✭

Join Date: April 2007

Posts: 16953

Do you have any examples to expand on?

They have a talkto forum if you want to get something sorted directly.

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