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How to find out if Urban or Rural

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  • 13-12-2016 1:03pm
    #1
    giboyle
    Registered Users Posts: 17 ✭


    Hi there 

    I am currently an Electric Ireland customer and my tarif is showing as Value Reward.  

    I live in a housing estate in a medium sized village.  

    Where do I find out if I am rural or urban supplied.  

    Many thanks 

    Gill


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    #2
    LollipopJimmy
    Registered Users Posts: 5,442 ✭✭✭LollipopJimmy


    giboyle wrote: »
    Hi there 

    I am currently an Electric Ireland customer and my tarif is showing as Value Reward.  

    I live in a housing estate in a medium sized village.  

    Where do I find out if I am rural or urban supplied.  

    Many thanks 

    Gill
    Your bill will say 'DG1' on it if you are urban and 'DG2' if rural. 

    If you are in a housing estate chances are you are Urban. Your unit rate would actually be the same, rural just carries a higher standing charge


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    #3
    EI: Aoife
    Closed Accounts Posts: 572 ✭✭✭EI: Aoife


    Hi Gill,

    Thank you for getting in touch.

    Being an urban or rural customer does not affect the unit rate. This is based on the type of meter you have and whether you are availing of any savings. However, the standing charge is calculated based on whether the customer is in an urban or rural area.

    You can check if you are on a rural or urban standing charge by going to the top right-hand corner of your bill. You will see either DG1 or DG2 if you are residential customer just underneath the MPRN.

    As LollipopJimmy stated above, DG1 is for for urban customers and DG2 for rural customers.

    If you would like us to check your account for any other information, please send us the following details by private message:
    • Your full name
    • Your account number
    • The first line of your address
    • Your contact number or date of birth
    • Confirmation you are the account holder (a sentence stating this is sufficient)

    We hope this helps. Should you have any other questions, please do not hesitate to ask.

    Thanks,
    Aoife

    ________


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