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How long to release a line?

Bargain_Hound · 2016-12-16 13:15:10

I signed up with Eir roughly 5 weeks ago now. Long story cut very short, I've cancelled today due to a lot of issues I have had with Eir. I have been billed for my first month yet I am still waiting for any service to be installed in the house! (Broadband & TV). How long do I have to wait from today until I can sign up…

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16-12-2016 2:15pm

#1

Bargain_Hound

Registered Users Posts: 521 ✭✭✭

Join Date: December 2007

Posts: 498

I signed up with Eir roughly 5 weeks ago now. Long story cut very short, I've cancelled today due to a lot of issues I have had with Eir. I have been billed for my first month yet I am still waiting for any service to be installed in the house! (Broadband & TV).

How long do I have to wait from today until I can sign up with another provider? Currently my line is showing up as "blocked" due to an outstanding Eir install/order.

Just to add; the experience I had with Eir has been horrendous and I should have saw this coming from reading most posts on this forum.

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#2 20-12-2016 12:14pm
eir: Stacey

Closed Accounts Posts: 186 ✭✭

Join Date: March 2016

Posts: 183

Hi Bargain_Hound

Sorry to hear this. Would you like to PM me the account no & I will take a look into this for you.

Apologies for any inconvenience caused.

Thanks

Stacey

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