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Adding mobile to existing bundle

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  • 22-12-2016 4:35pm
    #1
    Stevieharte21
    Registered Users Posts: 4 ✭


    Hi, I have an existing bundle with eir and I've just tried adding a mobile to it online, how long should it take before I hear back from the order processing team, and does it go through all of the normal order processing malarkey even though I'm a triple play customer already with you? Also I'm hardly eligible for the cash back as I'm only adding to my bundle would that be correct?


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    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Stevieharte21 wrote: »
    Hi, I have an existing bundle with eir and I've just tried adding a mobile to it online,  how long should it take before I hear back from the order processing team, and does it go through all of the normal order processing malarkey even though I'm a triple play customer already with you? Also I'm hardly eligible for the cash back as I'm only adding to my bundle would that be correct?
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]Stevieharte21,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch, you should receive a confirmation email with your order details in 3-5 working days. [/font]
    [font=Verdana, sans-serif]No I'm afraid you would not be eligible for the €100 Cashback offer.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]-Pamela [/font]

     


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