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Latest bill estimated around 700kwh higher than actual

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  • 31-12-2016 8:08pm
    #1
    murrd02
    Registered Users Posts: 1 ✭


    How long would it take to get the bill edited & resent? The reason for the bill being so different is due to a water pump malfunction that is now fixed.


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    #2
    Electric Ireland: Brige N
    Closed Accounts Posts: 346 ✭✭Electric Ireland: Brige N


    Hi murrd02,

    Thanks for your message.

    In order for us to look into this for you, could you please send us a private message with the following details?
    • Your full name as it appears on your Electric Ireland account
    • Your Electric Ireland account number
    • The first line of your address
    • Your contact number or date of birth
    • Confirmation you are the account holder (a sentence stating this is sufficient)
    Could you also provide us with the up-to-date meter reading, as well as the RM/Serial number of the meter?

    We can then look into this for you.

    Thanks,
    Brige

    ________


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