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notification of cancellation within 14 days

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  • 03-01-2017 4:05pm
    #1
    irishgrover
    Registered Users Posts: 2,496 ✭✭✭


    Hi,
    I'd like to cancel my account. I am within 14 days. I've tried via your customer support number however you hung up my (I've recorded this for proof)
    Please feel free to PM me for account details, however please take this as notification.
    thanks 
    Irishgrover


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    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    irishgrover wrote: »
    Hi,
    I'd like to cancel my account. I am within 14 days. I've tried via your customer support number however you hung up my (I've recorded this for proof)
    Please feel free to PM me for account details, however please take this as notification.
    thanks 
    Irishgrover
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]irishgrover,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch. All cancellations would need to be submitted via the cancellations team on 1901, unfortunately I would be unable to arrange this from here. Sincere apologies I cannot assist you further.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

    [font=Verdana, sans-serif] [/font]


  • Options
    #3
    irishgrover
    Registered Users Posts: 2,496 ✭✭✭irishgrover


    Thanks Pamela, did you read my message?
    I was 'disconnected' when being transferred by cs to cancellations....
    I've already tried without success to do what you suggest.....


  • Options
    #4
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    irishgrover wrote: »
    Thanks Pamela, did you read my message?
    I was 'disconnected' when being transferred by cs to cancellations....
    I've already tried without success to do what you suggest.....
    [font=Verdana, sans-serif]I did [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]irishgrover [/font][font=Verdana, sans-serif]however unfortunately I would be unable to process a cancellation from here. You can also contact the cancellations team on 1800303600.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

     


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