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BOI Mobile Banking App

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  • 05-01-2017 6:17pm
    #1
    saarraahh
    Registered Users Posts: 16 ✭


    Hi,

    Since trying to log onto my online banking account on my phone yesterday it has said "Your login details are incorrect. Your account may be blocked. Please contact us". As I use the app quite a lot I am positive with my login details but unable to access, can you please help?

    Thanks, Sarah.


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    #2
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    saarraahh wrote: »
    Hi,

    Since trying to log onto my online banking account on my phone yesterday it has said "Your login details are incorrect. Your account may be blocked. Please contact us". As I use the app quite a lot I am positive with my login details but unable to access, can you please help?

    Thanks, Sarah.
    Hi Sarah,

    Thanks for contacting us here on Boards.ie.

    To have this unlocked, you'll need to call BOI Direct on 0818 365 365 and an adviser will be happy to help. Advisers are available until midnight.

    Thanks

    Tara O


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