Anyone still waiting for stuff from China?

zerks

zerks wrote: »

I posted in the Aliexpress thread that my local postman told me there's literally mountains of stuff in the sorting centres as it arrives via container and they get paid feck all if anything for postage so it is way down on the list of priorities for An Post.

exactly. couldn't be arsed irishness strikes again.

Jimmy Garlic

zerks wrote: »

I posted in the Aliexpress thread that my local postman told me there's literally mountains of stuff in the sorting centres as it arrives via container and they get paid feck all if anything for postage so it is way down on the list of priorities for An Post.

Delivering the post is way down the list of priorities for An Post. This country is broken, it doesn't work.

The way to prove where the issue lies is for someone to order the same item separately twice on the same day from the same Chinese site. first one to be sent to Ireland. second one to be sent to a parcel redirect service in NI/UK. I don't have a need for 2 of any particular item right now so bags not me. Can someone step up to the plate!?

ED E

glasso wrote: »

The way to prove where the issue lies is for someone to order the same item separately twice on the same day from the same Chinese site. first one to be sent to Ireland. second one to be sent to a parcel redirect service in NI/UK. I don't have a need for 2 of any particular item right now so bags not me. Can someone step up to the plate!?

That'd just be a hint, not definite proof unfortunately.

ED E

ED E wrote: »

That'd just be a hint, not definite proof unfortunately.

It would be a fair indication and would shut up the An Post apologists.

JabbaTheHut

glasso wrote: »

The way to prove where the issue lies is for someone to order the same item separately twice on the same day from the same Chinese site. first one to be sent to Ireland. second one to be sent to a parcel redirect service in NI/UK. I don't have a need for 2 of any particular item right now so bags not me. Can someone step up to the plate!?

It's been done:

Tinder Surprise wrote: »

I think its safe to say I know which method of shipping I am going to be using from here on in.

I repeated an order i placed but this time sent it to the UK (Addresspal) and i saved myself weeks...

1st order (via CP & AnPost)
ORDER PLACED: 10/1/2017
DATE SHIPPED: 12/1/2017 (+2 days)
DATE LEFT CHINA: 22/1/2017 (+12 days)
DATE DELIVERED: 21/2/2017 (+42 days)

---

total delivery time = 42 days


2nd order (via CP & Address pal)
ORDER PLACED: 21/2/2017
DATE SHIPPED: 24/2/2017 (+2 days)
DATE LEFT CHINA: 03/3/2017 (+10 days)
DATE DELIVERED: 08/3/2017 (+17 days)

---

total delivery time = 17 days


...as you can see both orders have a similar time line up until they ship by air.
The 1st order went awol with no tracking via An Post until it arrived at my door weeks later.
The 2nd order was a dream as it had full tracking within a day when in landed in the UK via Royal mail tracking service.

so for the extra €3.50 Address pal fee I know which method of shipping I will be using from here on in.


(p.s) I know these type of posts annoy some, but I think its important to highlight such issues and potential resolutions for those that want bargains delivered within a reasonable time scale.

And....

Berty wrote: »

Finally both Split orders arrived so here is an Example of Ordering to Ireland Ordering the same item, at the same time, from the same seller, to a different country has gone.

(link to sunglasses placed below to include some type of bargain alert)(I do recommend the sunglasses because the arms are good quality so will last a little longer than the usual el cheapo stuff)

Both Pairs of Sunglasses Ordered on the 2nd February

https://www.aliexpress.com/item/Sunglasses-covered-8-times-men-sunglasses-male-tide-polarizer-sunglasses-for-driving-the-eye-lens-sunglasses/32693254845.html?spm=2114.13010608.0.0.R4zwVO

Irish Order
Ordered 2nd February
Awaiting Pickup 4th February
Departed Country 11th February
Arrived Ireland 17th February
Delivered 21st February

UK Order(Same Sunglasses Different Colour delivered to Parcel Wizard)
Ordered 2nd February
Awaiting Pickup 4th February
Departed Country 10th February
Arrived UK 12th February
Delivered(to PW) 16th February

Irish Order = 17 Days
UK Order = 12 Days

Was it worth €3.85 extra to use Parcel Wizard to get an item 5 days faster? In this case, No.

It is because the item was €4 so unless the item was of a higher value then the cost of using the service of PW is cost prohibitive unless you really need it sooner. It's also possible that in some cases An Post, around Christmas, would be infinitely slower than the UK route so maybe there's more merit in Parcel Wizard for Chinese orders.

It only cost me €3.85 to nearly prove a point to myself about shipping speed so An Post is slower(shock) but not that much slower. Removing the weekends from the equation then the time to receive both items was 8 working days and 13 working days depending on where the weekends fell.

6 Days to get to Ireland(scanned)
2 Days to get to UK(scanned)

So kinda conflicting reports there. Difficult to draw any concrete conclusions.

Having said that, one item arrived today for me. Ordered in the middle of November. When it arrived, it had a sticker on it from An Post to correct the address. My town and county and first 3 digits of my Eircode was on it. I don't know why it was needed as the exact same, and correct address, and full correct Eircode was on the package sent for China. It's like they just threw on the sticker to make it look like it wasn't delivered all along because the address was incorrect, which it wasn't.

Edit: Interestingly enough. The item I ordered was a $3 mouse. I ordered a second one worth about $2, from the same seller, at the same time, and there's no sign of that. Perhaps tomorrow.

magentis

Something really needs to be done about this.I'm waiting on numerous low value items,some since mid jan.

Surely it must be illegal in some way to withold items belonging to people like this?

archer22

magentis wrote: »

Something really needs to be done about this.I'm waiting on numerous low value items,some since mid jan.

Surely it must be illegal in some way to withold items belonging to people like this?

Indeed if it was the post man that had them thrown in his garden shed and not giving them to their rightful owners he would be charged with theft.

But who do you raise concerns with here...Comreg or An Garda Siochana, or some other bad jokes with their feet on table sleeping while waiting for time to go home :rolleyes:

ED E

ED E wrote: »

That'd just be a hint, not definite proof unfortunately.

glasso wrote: »

It would be a fair indication and would shut up the An Post apologists.

JabbaTheHut wrote: »

It's been done:

Playing devils advocate, it hasn't and cant be.

We cant prove that a small air packet leaving Shenzen for Dublin and for London get on the same plane or use the same company for transit. I'm sure they do, but the system isnt transparent so we cant compare. /devils advocate.


No tracking numbers = no AP case = no COMREG case. AP customer care fobbed me off as expected.

Dennis Naughten:
Leinster House:
Tel: 01 6183545, Fax: 01 6184581, Mobile: 086 170 8800
E-mail: dnaughten@oir.ie

@DenisNaughten

He can send somebody from the Dept. into the DMC to have a look.

magentis

Just sent an email off there,i'm not holding my breath.Hopefully if enough people do the same,something might be done.

ohnonotgmail

ED E wrote: »

Playing devils advocate, it hasn't and cant be.

We cant prove that a small air packet leaving Shenzen for Dublin and for London get on the same plane or use the same company for transit. I'm sure they do, but the system isnt transparent so we cant compare. /devils advocate.


No tracking numbers = no AP case = no COMREG case. AP customer care fobbed me off as expected.

Dennis Naughten:
Leinster House:
Tel: 01 6183545, Fax: 01 6184581, Mobile: 086 170 8800
E-mail: dnaughten@oir.ie

@DenisNaughten

He can send somebody from the Dept. into the DMC to have a look.

who is dennis naughten?

Jimmy Garlic

Got something today that I ordered at the start of January! Woohoo.

ED E

ohnonotgmail wrote: »

who is dennis naughten?

"Minister for Communications, Climate Action & Environment. Ireland's first ever Climate Minister who's focused on efficiency & delivering broadband nationwide"

mad muffin

One item that I ordered from Hong Kong on the 12th of feb finally arrived into Ireland today.

whiterebel

glasso wrote: »

It would be a fair indication and would shut up the An Post apologists.

I don't know about apologists, but some people are being realistic about what they expect from An Post in this situation. Bringing in extra staff or paying OT to sort through mountains of cheap chinese imports makes no sense for a company that is losing money hand over fist. In fact I'm surprised that AP haven't put their customs clearance charges up from €7 to match the couriers more usual rate of €15. Fair bit of work in it for €7, but they'd prefer to screw us on stamps instead.

ED E

Update:
#1 ARRIVED JAN 20 62 DAYS
#2 ARRIVED FEB 02 73 DAYS
...
#3 ARRIVED MAR 30 130 days
#4 ARRIVED MAR 29 131 DAYS


Sigh.

mad muffin

The item I needed to arrive by the 3rd of April, and that I payed €15 delivery for arrived in Dublin today four weeks after leaving Hong Kong.


Will it actually arrive to my home on Monday? It will be a pleasant surprise if it does.

ohnonotgmail

mad muffin wrote: »

The item I needed to arrive by the 3rd of April, and that I payed €15 delivery for arrived in Dublin today four weeks after leaving Hong Kong.


Will it actually arrive to my home on Monday? It will be a pleasant surprise if it does.

I would be surprised if it wasnt. Assuming you are not living in the middle of nowhere.

Hong Kong post is separate from China Post though. the express service that you paid for normally gets here in two weeks top.

stimpson

mad muffin wrote: »

The item I needed to arrive by the 3rd of April, and that I payed €15 delivery for arrived in Dublin today four weeks after leaving Hong Kong.


Will it actually arrive to my home on Monday? It will be a pleasant surprise if it does.

When you say it arrived in Dublin, has it appeared on AnPost.ie?

I've a package from Russia that was handed over to Irish customs on the 18th according to track17, but no sign of it with AnPost.

mad muffin

ohnonotgmail wrote: »

I would be surprised if it wasnt. Assuming you are not living in the middle of nowhere.

Hong Kong post is separate from China Post though. the express service that you paid for normally gets here in two weeks top.

Yeah, the seller said two weeks but it took four. Hopefully it'll arrive Monday. I had another package arrive into Dublin yesterday but it didn't move on from Dublin after a day.

stimpson wrote: »

When you say it arrived in Dublin, has it appeared on AnPost.ie?

I've a package from Russia that was handed over to Irish customs on the 18th according to track17, but no sign of it with AnPost.

Yeah, the tracking is working on anpost.ie

JabbaTheHut

After messaging a seller back and forth for the last couple of months, I got this message from them today :


Dear Jabbathehut

In that case, please allow us to contact with the shipping company for more information, is that ok? We will check what happened to your parcel and solve all the problem for you, it may take about 10-12 days, so you are suggested to write to us if any more concern.
Thanks for your patience.

Now I doubt very much that they will get any success from a non tracked item within their shipping system, if even they make the effort in the first place, but maybe they might. And maybe they will find where the backlog is.

However, I reckon this is more of a "wait another 2 or 3 weeks for it to arrive" answer.

JabbaTheHut

whiterebel wrote: »

I don't know about apologists, but some people are being realistic about what they expect from An Post in this situation. Bringing in extra staff or paying OT to sort through mountains of cheap chinese imports makes no sense for a company that is losing money hand over fist. In fact I'm surprised that AP haven't put their customs clearance charges up from €7 to match the couriers more usual rate of €15. Fair bit of work in it for €7, but they'd prefer to screw us on stamps instead.

I reckon you're right re the increase from €7. But if you say it's costing them too much to sort, and deliver these Chinese packages, then it means they've stopped bothering to sort and deliver. I agree that it's a struggling company, and this is a loss for them, but they are duty bound ( as I was told by AnPost in an email about 2 weeks ago) to deliver any item once it is received into their system.

whiterebel

JabbaTheHut wrote: »

I reckon you're right re the increase from €7. But if you say it's costing them too much to sort, and deliver these Chinese packages, then it means they've stopped bothering to sort and deliver. I agree that it's a struggling company, and this is a loss for them, but they are duty bound ( as I was told by AnPost in an email about 2 weeks ago) to deliver any item once it is received into their system.

I don't think they are just dumping it, but I would think they are sorting it on quieter days, like Tuesdays. Still delivering it, but in no real hurry.

archer22

JabbaTheHut wrote: »

I reckon you're right re the increase from €7. But if you say it's costing them too much to sort, and deliver these Chinese packages, then it means they've stopped bothering to sort and deliver. I agree that it's a struggling company, and this is a loss for them, but they are duty bound ( as I was told by AnPost in an email about 2 weeks ago) to deliver any item once it is received into their system.

It doesn't matter if they are a struggling company...if they are unable or unwilling to do their job to a reasonable standard then they need to inform the public of this.

The whole situation now is crazy, the fockers vans are passing my door every day but not delivering my mail because they cannot be bothered to put the freakin mail into their van in the first place.

Then when you contact them you get to wait a week for a crap reply that tells you nothing, only tries to feed you a load of BS.

JabbaTheHut

whiterebel wrote: »

I don't think they are just dumping it, but I would think they are sorting it on quieter days, like Tuesdays. Still delivering it, but in no real hurry.

Yep. I reckon that's probably something like that that's happening.

archer22 wrote: »

It doesn't matter if they are a struggling company...if they are unable or unwilling to do their job to a reasonable standard then they need to inform the public of this.

The whole situation now is crazy, the fockers vans are passing my door every day but not delivering my mail because they cannot be bothered to put the freakin mail into their van in the first place.

Then when you contact them you get to wait a week for a crap reply that tells you nothing, only tries to feed you a load of BS.

Yeah. It's maddening that something has changed from what was a relatively good estimated time frame from ordering to delivery, to a Jaysus-knows-when situation.

mad muffin

mad muffin wrote: »

The item I needed to arrive by the 3rd of April, and that I payed €15 delivery for arrived in Dublin today four weeks after leaving Hong Kong.


Will it actually arrive to my home on Monday? It will be a pleasant surprise if it does.

Postman has been and gone. So To answer my question. No it did not move any further along and is still in Dublin. Great :rolleyes:

prinkthings1

So I have been having the same problem, im waiting for 17 packages to arrive, all of which have arrived in Ireland. I got on to a very close friend whom works in An Post to find out where my packages are. Only to discover, they are sitting in An Post warehouse in Dublin since December 2016 and have not been delivered to me as they are not deemed priority post. Im sorry but they are priority to me.

RossieMan

Then pay for priority post?

prinkthings1

RossieMan wrote: »

Then pay for priority post?

I did, they had no problem sending me the customs letters looking for my reciepts. Which I sent back, I amounted a charge of 16€ in vat which ive to pay when my products arrive. Its not just products from asia. Im akso waiting on Christmas presents from Australia.

Silent Shrill

prinkthings1 wrote: »

I did, they had no problem sending me the customs letters looking for my reciepts. Which I sent back, I amounted a charge of 16€ in vat which ive to pay when my products arrive. Its not just products from asia. Im akso waiting on Christmas presents from Australia.

If indeed an post is holding our goods then they are a bunch of c##ts. This country is getting worse. I will not be paying ott for something from an Irish supplier who is getting it from China. Sack the lot of them and employ others, there's plenty of unemployed people in this country that can do the job better. In fact, you don't need any intelligence to deliver/sort post. "pay for priority post"....get stuffed, we all are paying way too much already for post within Ireland. Queues at post office counters are the norm. I'm all for fairness, but if what has been told is true, then it's just another Irish scandel. **** weather, **** jobs (if you can find one), and now a ****ty postal service...... I'm surprised anyone wants to be in this country.

Silent Shrill

I've just contacted all the sellers I purchased from in China of this disgraceful behaviour from an post, telling them to inform their authorities of the situation here. I urge everyone to do the same that are awaiting on packages. Maybe the Chinese can get an post to do the job they're being paid for. Don't sit by allowing yourself to be dictated to.

ohnonotgmail

Silent Shrill wrote: »

I've just contacted all the sellers I purchased from in China of this disgraceful behaviour from an post, telling them to inform their authorities of the situation here. I urge everyone to do the same that are awaiting on packages. Maybe the Chinese can get an post to do the job they're being paid for. Don't sit by allowing yourself to be dictated to.

I very much doubt they can. China post pay An Post pennies (if even that) for delivering each parcel.

Cantona's Collars

prinkthings1 wrote: »

So I have been having the same problem, im waiting for 17 packages to arrive, all of which have arrived in Ireland. I got on to a very close friend whom works in An Post to find out where my packages are. Only to discover, they are sitting in An Post warehouse in Dublin since December 2016 and have not been delivered to me as they are not deemed priority post. Im sorry but they are priority to me.

I posted the same, it seems our stuff with free postage is very low on the list of priorities with An Post.
We have Enda trying to do trade deals with China but when we order stuff from there OUR postal service keeps it in a warehouse for months until they get round to it.

RossieMan

Will you get over yourself. An post and the post offices aren't bust because everyone is sending post you know.


They get pennies for delivering these packages. If you want it quicker, buy with dhl or a proper delivery company.


I'll get in touch with all my sellers in China now and give them Joe Duffy's number.

An post, your days are numbered.

readytosnap

Silent Shrill wrote: »

If indeed an post is holding our goods then they are a bunch of c##ts. This country is getting worse. I will not be paying ott for something from an Irish supplier who is getting it from China. Sack the lot of them and employ others, there's plenty of unemployed people in this country that can do the job better. In fact, you don't need any intelligence to deliver/sort post. "pay for priority post"....get stuffed, we all are paying way too much already for post within Ireland. Queues at post office counters are the norm. I'm all for fairness, but if what has been told is true, then it's just another Irish scandel. **** weather, **** jobs (if you can find one), and now a ****ty postal service...... I'm surprised anyone wants to be in this country.

Packages being held by An Post are nothing to do with the sorter or the delivery person, so sacking them and replacing them wont help. The issue is with customs.

grogi

Another parcel arrived today... 96 days in transit... Ouch...

ED E

Maybe add your posts to the other thread in Online Buying and Auctions to keep a pulse on things all in once place.


BTW 131 days was my latest :pac:

ohnonotgmail

the one that arrived today was 37 days. The one last week was 19 days.

Thoie

Little bit disappointed. I'd ordered a dress in February for an event next week , noting the 25 days shipping time listed. Even taking that as business days, thought it would be fine.

Tracker still showing "left Beijing Feb 16th" and nothing else. Not on AnPost website/tracker yet. Reading here that it's taking 3-4 months for stuff to arrive doesn't give me a great deal of hope that it will arrive in time. Oh well.

The Oort Cloud

I'm having a delay myself from China post. I am waiting on a package since the 16th of January and no sign of it yet. With the Chinese new year at the time that might be the cause of the delay possibly. The tracking says it left Chinese customs on the 17th of February. This is the longest wait by far from China.

marklazarcovic

prinkthings1 wrote: »

I did, they had no problem sending me the customs letters looking for my reciepts. Which I sent back, I amounted a charge of 16€ in vat which ive to pay when my products arrive. Its not just products from asia. Im akso waiting on Christmas presents from Australia.

Your items are being kept by customs,not an post ,it's up to customs to release them for delivery once the amount owing is asertained by them ,not you,

Then they send them.out via an post , payment on delivery..Or return them if customs is not paid.

Also,customs will usually destroy fake branded goods. So could show up arriving in ireland,. Customs intercepts ...and destroys fake 'real' goods.


NB
Customs is not an post,or vice versa.

Customs monitor the incoming post.

The Oort Cloud

I just checked a different site for tracking from China to Ireland. It seems it is held by customs in SHENZHEN. Not good, the item cost €40.

This is the final information on the tracking. What do I do in this case I wonder.

2017-02-10 14:49:55,Held by Customs, SHENZHEN

ohnonotgmail

The Oort Cloud wrote: »

I just checked a different site for tracking from China to Ireland. It seems it is held by customs in SHENZHEN. Not good, the item cost €40.

This is the final information on the tracking. What do I do in this case I wonder.

2017-02-10 14:49:55,Held by Customs, SHENZHEN

ask the seller for a refund.

The Oort Cloud

ohnonotgmail wrote: »

ask the seller for a refund.

Yes, I'll have to get on to the seller immediately.

archer22

marklazarcovic wrote: »

Your items are being kept by customs,not an post ,it's up to customs to release them for delivery once the amount owing is asertained by them ,not you,

Then they send them.out via an post , payment on delivery..Or return them if customs is not paid.

Also,customs will usually destroy fake branded goods. So could show up arriving in ireland,. Customs intercepts ...and destroys fake 'real' goods.


NB
Customs is not an post,or vice versa.

Customs monitor the incoming post.

Its not customs, why on earth would it suddenly become a customs issue..this all begun end of last year.
So did we only get customs in Ireland then?.
What is telling is that An Post won't answer questions on the subject...I know I e-mailed them as did others, and believe me if it was customs An Post would be more than happy to shout it out.

Why on earth would they want to cover up for customs :rolleyes:.

BTW vast majority of items coming in from China are under the 21 Euro duty free allowance so are no business of Customs.

pleasant Co.

archer22 wrote: »

Its not customs, why on earth would it suddenly become a customs issue..this all begun end of last year.
So did we only get customs in Ireland then?.
What is telling is that An Post won't answer questions on the subject...I know I e-mailed them as did others, and believe me if it was customs An Post would be more than happy to shout it out.

Why on earth would they want to cover up for customs :rolleyes:.

BTW vast majority of items coming in from China are under the 21 Euro duty free allowance so are no business of Customs.

That particular series of posts you're replying to was in fact a customs related issue, see quoted post below for reference:

prinkthings1 wrote: »

I did, they had no problem sending me the customs letters looking for my reciepts. Which I sent back, I amounted a charge of 16€ in vat which ive to pay when my products arrive. Its not just products from asia. Im akso waiting on Christmas presents from Australia.

archer22

pleasant Co. wrote: »

That particular series of posts you're replying to was in fact a customs related issue, see quoted post below for reference:

Ah ok thanks for pointing out that mistake.
Anyhow the rest of the post stands for anyone who thinks the bulk of this issue is in any way customs related.

m5ex9oqjawdg2i

jonnycivic wrote: »

I severely doubt it's anything dubious from an post. Also I doubt things are getting to Ireland from China in 1 week. I order please type from there and never had anything land in Ireland within a week even when I paid for faster delivery.

I ordered some stuff from China on several occasions, average wait time was 5 days including Saturday and Sunday. If I heard that from somebody I would think that the company had a shipping location somewhere in Europe, but the tracking and Chinese customs stamps confirmed otherwise, which is absolutely insane.

joeysoap

prinkthings1 wrote: »

............ Only to discover, they are sitting in An Post warehouse in Dublin since December 2016 and have not been delivered to me as they are not deemed priority post. Im sorry but they are priority to me.

An post have 4 sorting centres for letters Dublin, Cork Athlone and Portlaoise. The Customs are in Portlaoise for parcels. They don't have any warehouses, in Dublin or anywhere else.

joeysoap

archer22 wrote: »

Just ordinary stuff for personal use...mostly free shipping and a few registered. .......

archer22 wrote: »

Out of my around 150 approx items previous to this none had taken 6 weeks.6 weeks then meant lost...only now is it the norm here.

archer22 wrote: »

Its not customs, why on earth would it suddenly become a customs issue..this all begun end of last year.
So did we only get customs in Ireland then?.


BTW vast majority of items coming in from China are under the 21 Euro duty free allowance so are no business of Customs.

Pretty sure 150 x €21 is over any limit. An while Customs mightn't notice small shipments I would be surprised If they missed 150 to the same person