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FTTH

Chieftain · 2017-01-12 14:59:08

Hi, just want to see if there is any timeframe for a rollout of fibre to the home in Muckross, Co. Kerry. The cabinet I'm connected to (Muc1_001) is a bit of a distance from me so I would only be able to get 7mbs if I signed up

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12-01-2017 3:59pm

#1

Chieftain

Registered Users Posts: 322 ✭✭

Join Date: January 2008

Posts: 287

Hi, just want to see if there is any timeframe for a rollout of fibre to the home in Muckross, Co. Kerry. The cabinet I'm connected to (Muc1_001) is a bit of a distance from me so I would only be able to get 7mbs if I signed up

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#2 12-01-2017 5:33pm
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

Chieftain wrote: »

Hi, just want to see if there is any timeframe for a rollout of fibre to the home in Muckross, Co. Kerry. The cabinet I'm connected to (Muc1_001) is a bit of a distance from me so I would only be able to get 7mbs if I signed up

Hi Chieftain,

Thanks for getting in touch.

I've checked the efibre to the home deployment plan in your area & at the minute we have forecasted for services to be available to customers 2017/2018. I know that's probably not the news you were hoping for however do feel free to check back in with me in a few months & hopefully we will have some more news for you then on this. :D

Thanks,
Pamela

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#3 13-01-2017 11:35am
Shyboy

Registered Users Posts: 536 ✭✭✭

Join Date: March 2005

Posts: 470

Hi Pamela,

Eir: Pamela wrote: »

Chieftain wrote: »

Hi, just want to see if there is any timeframe for a rollout of fibre to the home in Muckross, Co. Kerry. The cabinet I'm connected to (Muc1_001) is a bit of a distance from me so I would only be able to get 7mbs if I signed up

Hi Chieftain,

Thanks for getting in touch.

I've checked the efibre to the home deployment plan in your area & at the minute we have forecasted for services to be available to customers 2017/2018. I know that's probably not the news you were hoping for however do feel free to check back in with me in a few months & hopefully we will have some more news for you then on this. :D

Thanks,
Pamela

I wonder if you can help me. My exchange of Turloughmore, County Galway went live for FTTH on 28th Dec and my I am lucky as the "blue line" pass my house and all of the fibre was wired for every house in our village. We all have the connection boxes on the poles "ready to go".

The problem is that I have been in contact with Eir a few times and I am being told that although it is available in my area, even both neighbours either side of my house have ordered it, we have all been wired to FTTH the same, my telephone line is not passing for it though.

To make it more confusing, the Eir website give me the choice to check for FTTH by my Eir Code, and when I do, it says that it is available to me.

I thought once FTTH went live in an area as long as my house has been wired for it, I should be able to order it. The last person I spoke to at Eir seemed to get it confused with FTTC as they told me I might not be wired to the cabinet, etc.

I wonder if you might be able to help, Pamela?

Many Thanks
Jason

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#4 13-01-2017 1:34pm
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

Shyboy wrote: »

Hi Pamela,

Eir: Pamela wrote: »

Chieftain wrote: »

Hi, just want to see if there is any timeframe for a rollout of fibre to the home in Muckross, Co. Kerry.   The cabinet I'm connected to (Muc1_001) is a bit of a distance from me so I would only be able to get 7mbs if I signed up

Hi  Chieftain,

Thanks for getting in touch.

I've checked the efibre to the home deployment plan in your area & at the minute we have forecasted for services to be available to customers 2017/2018. I know that's probably not the news you were hoping for however do feel free to check back in with me in a few months & hopefully we will have some more news for you then on this. :D

Thanks,
Pamela

I wonder if you can help me. My exchange of Turloughmore, County Galway went live for FTTH on 28th Dec and my I am lucky as the "blue line" pass my house and all of the fibre was wired for every house in our village. We all have the connection boxes on the poles "ready to go".

The problem is that I have been in contact with Eir a few times and I am being told that although it is available in my area, even both neighbours either side of my house have ordered it, we have all been wired to FTTH the same, my telephone line is not passing for it though.

To make it more confusing, the Eir website give me the choice to check for FTTH by my Eir Code, and when I do, it says that it is available to me.

I thought once FTTH went live in an area as long as my house has been wired for it, I should be able to order it. The last person I spoke to at Eir seemed to get it confused with FTTC as they told me I might not be wired to the cabinet, etc.

I wonder if you might be able to help, Pamela?

Many Thanks
Jason

Hi  Shyboy,

Thanks for getting in touch.

That does seem quite confusing, it's no problem I'll take a look into this for you.
Can you PM me your name & account number?

Thanks,
Pamela

0
Options
#5 13-01-2017 1:46pm
Shyboy

Registered Users Posts: 536 ✭✭✭

Join Date: March 2005

Posts: 470

Eir: Pamela wrote: »

Shyboy wrote: »

Hi Pamela,

Eir: Pamela wrote: »

Chieftain wrote: »

Hi, just want to see if there is any timeframe for a rollout of fibre to the home in Muckross, Co. Kerry.   The cabinet I'm connected to (Muc1_001) is a bit of a distance from me so I would only be able to get 7mbs if I signed up

Hi  Chieftain,

Thanks for getting in touch.

I've checked the efibre to the home deployment plan in your area & at the minute we have forecasted for services to be available to customers 2017/2018. I know that's probably not the news you were hoping for however do feel free to check back in with me in a few months & hopefully we will have some more news for you then on this. :D

Thanks,
Pamela

I wonder if you can help me. My exchange of Turloughmore, County Galway went live for FTTH on 28th Dec and my I am lucky as the "blue line" pass my house and all of the fibre was wired for every house in our village. We all have the connection boxes on the poles "ready to go".

The problem is that I have been in contact with Eir a few times and I am being told that although it is available in my area, even both neighbours either side of my house have ordered it, we have all been wired to FTTH the same, my telephone line is not passing for it though.

To make it more confusing, the Eir website give me the choice to check for FTTH by my Eir Code, and when I do, it says that it is available to me.

I thought once FTTH went live in an area as long as my house has been wired for it, I should be able to order it. The last person I spoke to at Eir seemed to get it confused with FTTC as they told me I might not be wired to the cabinet, etc.

I wonder if you might be able to help, Pamela?

Many Thanks
Jason

Hi  Shyboy,

Thanks for getting in touch.

That does seem quite confusing, it's no problem I'll take a look into this for you.
Can you PM me your name & account number?

Thanks,
Pamela

Thanks Pamela, you are a star. PM just sent...

0
Options
#6 16-01-2017 1:05pm
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

Shyboy wrote: »

Eir: Pamela wrote: »

Shyboy wrote: »

Hi Pamela,

Eir: Pamela wrote: »

Chieftain wrote: »

Hi, just want to see if there is any timeframe for a rollout of fibre to the home in Muckross, Co. Kerry.   The cabinet I'm connected to (Muc1_001) is a bit of a distance from me so I would only be able to get 7mbs if I signed up

Hi  Chieftain,

Thanks for getting in touch.

I've checked the efibre to the home deployment plan in your area & at the minute we have forecasted for services to be available to customers 2017/2018. I know that's probably not the news you were hoping for however do feel free to check back in with me in a few months & hopefully we will have some more news for you then on this. :D

Thanks,
Pamela

I wonder if you can help me. My exchange of Turloughmore, County Galway went live for FTTH on 28th Dec and my I am lucky as the "blue line" pass my house and all of the fibre was wired for every house in our village. We all have the connection boxes on the poles "ready to go".

The problem is that I have been in contact with Eir a few times and I am being told that although it is available in my area, even both neighbours either side of my house have ordered it, we have all been wired to FTTH the same, my telephone line is not passing for it though.

To make it more confusing, the Eir website give me the choice to check for FTTH by my Eir Code, and when I do, it says that it is available to me.

I thought once FTTH went live in an area as long as my house has been wired for it, I should be able to order it. The last person I spoke to at Eir seemed to get it confused with FTTC as they told me I might not be wired to the cabinet, etc.

I wonder if you might be able to help, Pamela?

Many Thanks
Jason

Hi  Shyboy,

Thanks for getting in touch.

That does seem quite confusing, it's no problem I'll take a look into this for you.
Can you PM me your name & account number?

Thanks,
Pamela

Thanks Pamela, you are a star. PM just sent...

No problem  Shyboy :)

-Pamela

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