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Pricing difference between ordering and email

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  • 13-01-2017 12:41pm
    #1
    ancuncha
    Registered Users Posts: 151 ✭✭


    Hi, 
    I have signed up to eir broadband fibre and it's being installed today, the guy that sold it to me (at the door) said (and left in writing) promo price of €40 per month and then €90 per month

    However the email you sent me says €40 promo and €97 per month.

    I sent a question through your website just before christmas day and have had no response from you (aside form auto generated emails)


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    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    ancuncha wrote: »
    Hi, 
    I have signed up to eir broadband fibre and it's being installed today, the guy that sold it to me (at the door) said (and left in writing) promo price of €40 per month and then €90 per month

    However the email you sent me says €40 promo and €97 per month.

    I sent a question through your website just before christmas day and have had no response from you (aside form auto generated emails)
    Hi ancuncha,


    Thanks for getting in touch. 

    I'm sorry to hear this, can you PM me your name & account number & I'll look into this for you.

    Thanks,
    Pamela 


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