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Overcharged for hotel reservation

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  • 17-01-2017 2:17pm
    #1
    Idle Passerby
    Registered Users Posts: 1,122 ✭✭✭


    I enquired by email about reserving an extra night at a hotel, they would me a price and said it would be deducted from my card which was fine.

    I now see they have charged me twice what they quoted. I got in touch and they said they will reimburse some of the overpayment but not all as it's deposits etc. These extra charges were not mentioned previously. Shouldn't I by right be charged only what I was quoted?


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    #2
    Lfcfan2017
    Registered Users Posts: 46 ✭Lfcfan2017


    Idle Passerby wrote: »
    I enquired by email about reserving an extra night at a hotel, they would me a price and said it would be deducted from my card which was fine.

    I now see they have charged me twice what they quoted. I got in touch and they said they will reimburse some of the overpayment but not all as it's deposits etc. These extra charges were not mentioned previously. Shouldn't I by right be charged only what I was quoted?
    If the same charge is listed twice one should automatically drop off after a few days. The first charge is a placeholder more or less the second being the actual charge.


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