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Closed Credit Card Account - Still allowing payments

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  • 18-01-2017 2:24pm
    #1
    dave13
    Registered Users Posts: 811 ✭✭✭


    Hi
    I closed my Credit Card in early November(received letter confirming account was closed 10 November). I can see in my 365  account a charge was accepted on the 12th January. How can I resolve this, I understood my card was cancelled when account was closed.


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    #2
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    dave13 wrote: »
    Hi
    I closed my Credit Card in early November(received letter confirming account was closed 10 November). I can see in my 365  account a charge was accepted on the 12th January. How can I resolve this, I understood my card was cancelled when account was closed.
    Hi dave13, 

    Thank you for contacting us on Boards. 

    We're sorry to hear this, can you please send a message through the Ask a Question option on the 365 Online Service Desk? A representative will be happy to look into this for you further and will respond to you to confirm whether your card has been cancelled as you requested. 

    Thanks,
    Sarah


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