Where is my account number?

bloupdot

Hi, 

I am a new bank of ireland business customer and i have received my Quick lodge card with a PIN number. 
On this card, i can see "Sort number" 9X-XX-XX and "card number" 2XXXXXXX

However there is no account number.

At the top left corner of the letter entitled "Your card PIN - Quick Lodge Card" there is a number with 8 digits starting with a 3


Where can i find my account number?

Thank you. 

Bank of Ireland: Sarah

bloupdot wrote: »

Hi, 

I am a new bank of ireland business customer and i have received my Quick lodge card with a PIN number. 
On this card, i can see "Sort number" 9X-XX-XX and "card number" 2XXXXXXX

However there is no account number.

At the top left corner of the letter entitled "Your card PIN - Quick Lodge Card" there is a number with 8 digits starting with a 3


Where can i find my account number?

Thank you. 

Hi bloupdot, 

Thanks for contacting us on Boards. 

We're sorry to hear that you haven't received your account number yet. Usually you would receive an email or text message with your IBAN and BIC details once your account has been opened, can you please check you have not received either of these? If not, please call our BOI Direct team on 0818 365365 or +35314044000 and a representative can confirm this for you. This number is available 8am to midnight Monday to Friday and 9am to 6pm on weekends.

Thanks,
Sarah

bloupdot

I called the number you gave, they provided me my IBAN and they also gave me the User ID before starting the process of the 365 online banking registration. I have all access now. 

Thank you for your prompt response which unlocked the situation.