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Telephone number to follow up for business online orders

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  • 19-01-2017 5:13pm
    #1
    logic
    Registered Users Posts: 938 ✭✭✭


    Hi, 

    Is there a phone number to follow up on orders placed online for businesses. I went through the usual channels

    https://business.eir.ie/support/getting-touch/

    but they couldn't help (order number wasn't what they were used to, couldn't look it up). They said they would chase it up for me and they did and I got a call from a mobile number. I did get back through to the person but now there seems to be an issue with one of my  orders and I can't get a hold of the person. 

    Can you help? 


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  • Options
    #2
    eir: Stacey
    Closed Accounts Posts: 186 ✭✭eir: Stacey


    logic wrote: »
    Hi, 

    Is there a phone number to follow up on orders placed online for businesses. I went through the usual channels

    https://business.eir.ie/support/getting-touch/

    but they couldn't help (order number wasn't what they were used to, couldn't look it up). They said they would chase it up for me and they did and I got a call from a mobile number. I did get back through to the person but now there seems to be an issue with one of my  orders and I can't get a hold of the person. 

    Can you help? 
    Hi  logic,


    Thanks for getting in touch. I'm sorry to hear this.  For the best assistance on this, I would suggest you speak directly with the business team on 1800601701 & they can have a further look into this. 


    Apologies for any inconvenience caused. 


    Stacey


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