Closed account statement

theniamh

Hi I'm just wondering the length of time before i get sent out my final statement after closing an account.
The gentleman that i closed the account with said i should get a closing statement in the post even though i was using e statements. I still have not received one. 
Regards
Niamh

Bank of Ireland: Elaine

Good Afternoon theniamh, 

Thank you for getting in touch with us here on Boards.ie. 

You will be issued a closing statement to your address showing your final transactions (if any) within 10 working days of closure. 

I hope this helps, 
Elaine 

theniamh

Hi Elaine,

Thanks for your response.

If this is not the case who do i contact to get them? its been nearly one month and i have not received any correspondence bar a new debit card (my old one was due to expire, I'm assuming it was sent before i closed the account)  
Niamh

theniamh

I would usually not rush the matter, but I'm waiting on it so I can apply for a mortgage 

Bank of Ireland: Elaine

theniamh wrote: »

I would usually not rush the matter, but I'm waiting on it so I can apply for a mortgage 

I'm sorry to hear this Niamh, 

If you call BOI Direct this morning on 0818 365 365 / +353 1404 4000 a  representative will be more than happy to look into this for you and arrange a copy of the letter if necessary. 

Thanks again, 
Elaine 

theniamh

Bank of Ireland: Elaine wrote: »

I'm sorry to hear this Niamh, 

If you call BOI Direct this morning on 0818 365 365 / +353 1404 4000 a  representative will be more than happy to look into this for you and arrange a copy of the letter if necessary. 

Thanks again, 
Elaine 

Much thanks sorted, it will be resent!
Niamh

Bank of Ireland: Elaine

That's great to hear Niamh and thanks for the update. 

Elaine