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cancel cheque

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  • 25-01-2017 10:49am
    #1
    ElinL
    Registered Users Posts: 8 ✭


    Hi!
    How do i cancel a cheque from my account? Can I do this online on 365 or do i have to go in? I couldnt find anything on the help page

    Thanks


Comments

  • Options
    #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Good Afternoon ElinL, 

    Thank you for getting in touch with us here. 

    In order to cancel a cheque please call Bank of Ireland Direct on 0818 365 365 and a representative will be more than happy to assist you with this. 

    Thanks, 
    Elaine 


  • Options
    #3
    second74
    Registered Users Posts: 67 ✭✭second74


    Hi

    I am trying to contact bank of ireland to cancel a cheque, have tried 0818365365, but there is no option for cancelling cheque, please help urgent


  • Options
    #4
    ElinL
    Registered Users Posts: 8 ✭ElinL


    I found tweeting effective, not sure if you'll get a response on a Saturday night


  • Options
    #5
    Ally Dick
    Registered Users Posts: 12,707 ✭✭✭✭Ally Dick


    You can stop a cheque one business day after it has appeared in your account, so don't panic. Only exception to this rule is if the cheque is cashed, but that happens less frequently now.


  • Options
    #6
    Bank of Ireland: Nicola
    Closed Accounts Posts: 735 ✭✭✭Bank of Ireland: Nicola


    second74 wrote: »
    Hi

    I am trying to contact bank of ireland to cancel a cheque, have tried 0818365365, but there is no option for cancelling cheque, please help urgent

    Hi second74, thanks for getting in touch.

    To cancel this cheque, please call 0818 365 365 (+3531 4044000 from abroad). It's important that you call as soon as possible to make sure that the cheque is cancelled before it's debited from your account.

    When you call that number please select option 1 for account queries, followed by the * key on your phone when prompted. You can then choose option 4 (for all other queries) and you'll be transferred to one of our advisers.

    The adviser will need to take the details of the cheque and they can arrange to cancel the cheque once it hasn't been debited yet.

    Please let me know if you need anything else.

    Thanks
    Nicola


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