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Equipment return query

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  • 25-01-2017 1:33pm
    #1
    BandMember
    Registered Users Posts: 1,759 ✭✭✭


    Hi there,

    I had a problem with my router and it needed to be replaced, so I collected a new one from a nearby Eir office. However, I still have the old one with all it's packaging as nobody from Eir ever mentioned returning it or asked me to do so.

    I just want rid of it at this stage because I don't want to get receiving any surprise charges on my account or if I change internet providers.

    Can someone advise how I can return this equipment, please?


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    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    BandMember wrote: »
    Hi there,

    I had a problem with my router and it needed to be replaced, so I collected a new one from a nearby Eir office. However, I still have the old one with all it's packaging as nobody from Eir ever mentioned returning it or asked me to do so.

    I just want rid of it at this stage because I don't want to get receiving any surprise charges on my account or if I change internet providers.

    Can someone advise how I can return this equipment, please?
    Hi  BandMember,

    Thanks for getting in touch. 

    All equipment can be returned to the below address. When returning an item please remember to include your name and account number.

    eir Returns
    PO Box 12726
    Freepost
    Dublin 11

    Thanks,
    Pamela 


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