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Stolen cc

  • 25-01-2017 10:43pm
    #1
    MrTom1
    Registered Users Posts: 140 ✭✭


    Only back from holidays and whilst I was away someone called BOI and said my cc was stolen . I called BOI and they where very unhelpful only to say they received a call from a family member to say my cc was stolen . My cc was cancelled and I was left with no money on holiday , if this was a prank it wasn't funny but as you can read I want to get to the bottom of this . Is there anyway BOI can send me the recording of the person who called in and had my cc cancelled ?? Or how someone can just call up and get a cc cancelled with out authority from me also


Comments

  • #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Good Afternoon MrTom1, 

    Thank you for getting in touch with us here and I'm extremely sorry to hear that you were left in this position while abroad. 

    I would like to have this investigated in full for you. Can you drop me a quick PM with your name and contact number and I'll be happy to do this for you today. 

    Thanks again, 
    Elaine 


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