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Chargeback

cruiser202006 · 2017-01-27 16:51:09

Hi what process do I need to go through to reclaim back a payment I made to an online company for an item of clothing I ordere but hasn't arrived. Company ignoring all e-mail communication

27-01-2017 5:51pm

#1

cruiser202006

Registered Users, Registered Users 2 Posts: 366 ✭✭

Join Date: July 2010

Posts: 284

Hi what process do I need to go through to reclaim back a payment I made to an online company for an item of clothing I ordere but hasn't arrived. Company ignoring all e-mail communication

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Comments

#2 27-01-2017 6:05pm

Bank of Ireland: Elaine

Closed Accounts Posts: 1,367 ✭✭✭

Join Date: October 2013

Posts: 1360

Good Afternoon cruiser202006,

Thank you getting in touch with us here.

You can dispute this transaction by completing our Chargebacks form here.

Thanks again,

Elaine

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