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Question re installation

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  • 02-02-2017 10:38pm
    #1
    EVanB
    Registered Users Posts: 48 ✭


    Hi,

    I'm interested in signing up with Eir for broadband. There's no existing phoneline in the house but the house is very old with extremely thick walls and floor, WiFi signal only really extends on the floor its on. As such I was wondering when getting a line installed is it possible to have the main phonejack installed on the second floor or does it have to be installed on the ground floor?


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  • Options
    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    EVanB wrote: »
    Hi,

    I'm interested in signing up with Eir for broadband. There's no existing phoneline in the house but the house is very old with extremely thick walls and floor, WiFi signal only really extends on the floor its on. As such I was wondering when getting a line installed is it possible to have the main phonejack installed on the second floor or does it have to be installed on the ground floor?
    Hi  EVanB,


    Thanks for getting in touch. 

    When installing a line we will usually bring the socket just inside the front door (usually 1 meter). I'm afraid we would be unable to arrange internal wiring and I would recommend if you do need another socket upstairs contacting an electrician and they will be able to arrange this for you.

    Thanks,
    Pamela 


  • Options
    #3
    EVanB
    Registered Users Posts: 48 ✭EVanB


    Eir: Pamela wrote: »
    EVanB wrote: »
    Hi,

    I'm interested in signing up with Eir for broadband. There's no existing phoneline in the house but the house is very old with extremely thick walls and floor, WiFi signal only really extends on the floor its on. As such I was wondering when getting a line installed is it possible to have the main phonejack installed on the second floor or does it have to be installed on the ground floor?
    Hi  EVanB,


    Thanks for getting in touch. 

    When installing a line we will usually bring the socket just inside the front door (usually 1 meter). I'm afraid we would be unable to arrange internal wiring and I would recommend if you do need another socket upstairs contacting an electrician and they will be able to arrange this for you.

    Thanks,
    Pamela 
    And if the electrician did install a socket upstairs the broadband moden would work fine with it?


  • Options
    #4
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    EVanB wrote: »
    Eir: Pamela wrote: »
    EVanB wrote: »
    Hi,

    I'm interested in signing up with Eir for broadband. There's no existing phoneline in the house but the house is very old with extremely thick walls and floor, WiFi signal only really extends on the floor its on. As such I was wondering when getting a line installed is it possible to have the main phonejack installed on the second floor or does it have to be installed on the ground floor?
    Hi  EVanB,


    Thanks for getting in touch. 

    When installing a line we will usually bring the socket just inside the front door (usually 1 meter). I'm afraid we would be unable to arrange internal wiring and I would recommend if you do need another socket upstairs contacting an electrician and they will be able to arrange this for you.

    Thanks,
    Pamela 
    And if the electrician did install a socket upstairs the broadband moden would work fine with it?
    The signal will always depend on the structure of the home EVanB however if you get a socket installed upstairs the modem will work.


    -Pamela 


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