Shops/Businesses with the most annoying "customer service"

LithiumKid1976

its4women.ie , having to deal with them will put you in a foul mood for at least half a day.

be prepared, you will need your blood pressure pills....

Skerries

since they have merged the concession stand with the ticket counter in most cinemas the amount of time it takes to get served is ridiculous, that's not to say they were the fastest in the first place to serve you your overpriced popcorn anyway.

RedPandaDan

I sincerely believe anyone who is found to have an Aviva motor policy should be fined for driving while uninsured.

I've had to deal with them a number of times in the past (I used to work in the Insurance industry) and every time I've found them to be startlingly inept.

pilly

Have to add to the BOI hate in this thread. They absolutely put you through the mill if you even dream of speaking to them let alone requiring that they do any work. I volunteered for a charity and when I went to lodge the cash in Douglas they really didn't want to accept it. Even going so far as suggesting that I go to one of those change machines that charge you for giving you notes, then coming back with the notes and stick them into their machine!!!

What they don't realise is they're doing themselves out of a job.

3 customer service also an absolute joke. Only way to get to speak to someone who actually knows what you're talking about is to press whatever number is for sales or for leaving the network.

ScumLord

I think Eir kidnap random people off the street and lock them in cages as their customer support. Whenever I ring up they haven't a clue what they're talking about, one time they even denied they had anything to do with phones when I tried to get support. They don't know what happens outside of their cages, so they can't get you help from anywhere, they are also on a timer that kills one of their cell mates if they stay on the phone to long.

pilly

ScumLord wrote: »

I think Eir kidnap random people off the street and lock them in cages as their customer support. Whenever I ring up they haven't a clue what they're talking about, one time they even denied they had anything to do with phones when I tried to get support. They don't know what happens outside of their cages, so they can't get you help from anywhere, they are also on a timer that kills one of their cell mates if they stay on the phone to long.

You're not far wrong. My daughter used to work for them or rather a subcontractor that did their customer service. NO training, TIMED on all calls, horrible horrible atmosphere to work in.

Parchment

ScumLord wrote: »

I think Eir kidnap random people off the street and lock them in cages as their customer support. Whenever I ring up they haven't a clue what they're talking about, one time they even denied they had anything to do with phones when I tried to get support. They don't know what happens outside of their cages, so they can't get you help from anywhere, they are also on a timer that kills one of their cell mates if they stay on the phone to long.

I actually just burst out laughing.

osarusan

You mean that helpful, cheery guy in a spacious, well-lit, leafy office in the Eir ad a few years ago is not an accurate representation of Eir staff?

Graces7

Do you find that they are ah so polite when you inquire, until you are hooked...

Sunny Dayz

Lush. There stuff smells so good, products are actually really good but the staff are so annoying. They are literally falling over one another trying to get you to try this, smell that, here's a basket, sit down and we'll apply the product to you etc.


Worst when I was in the UK I went in to get a few things, I was accosted at every stand. In the end I was making polite conversation with the young lad at the till when a young wan rudely interrupted us and tried to shove some Lush magazine in my hands (which I had already refused earlier). I couldn't get out of the place quick enough!

ScumLord

Sunny Dayz wrote: »

Worst when I was in the UK I went in to get a few things, I was accosted at every stand.

The UK has some horribly aggressive sales staff.

Elemonator

Eir and Vodafone as previously mentioned.

There's a particular newsagents where I live that has since shut, possibly out of retirement. Yerwan behind the counter had a face like a slapped arse and would constantly eyeball you and ask "are you buying that"?

Don't know how that place lasted.